Top Remote Jobs in Kansas City, MO

Supports Workday business processes, custom reports, calculated fields, configuration reviews, testing, documentation, and support ticket resolution. Works under significant guidance with senior analysts to understand requirements and develops familiarity with HCM, Compensation, and Benefits modules.

Owns daily contact center operations, including Talkdesk administration, campaign setup, workforce planning, KPI reporting, quality assurance, compliance, training, and process improvement. The role supports activation, pharmacy, and clinical operations by improving telephony workflows, automating reporting and QA processes, managing outreach lists, coordinating vendors, and translating operational needs into technical requirements. This is a fully remote position with a preferred evening shift and rotating Saturday coverage.

Own and operate AWS environments across networking, systems, and related services. Support development workflows through AWS environments, automate DevOps tasks with scripts, collaborate with development, infrastructure, and IT teams, and help identify practical AI applications. The role requires strong AWS expertise, problem-solving ability, attention to detail, flexibility, and effective communication.

Generates enterprise sales pipeline by prospecting assigned accounts through phone, email, and social media. Conducts discovery conversations, schedules BANT-qualified meetings for Account Executives, evangelizes Cato’s cybersecurity solution, researches prospects using sales engagement tools, and accurately logs activities in Salesforce and Outreach. The role requires meeting activity and quota targets in a fast-paced, metrics-driven environment.

Designs and maintains enterprise disaster recovery architectures across cloud, application, network, and database environments. Leads DR readiness, site validation, replication, failover and failback planning, testing, runbook development, RTO/RPO validation, risk assessments, and executive reporting. Collaborates with cloud, cybersecurity, engineering, and database teams to ensure resilient architectures comply with federal and DoD requirements, including RMF controls and IL5 security standards.

Leads the full product lifecycle from discovery through delivery, including product strategy, roadmaps, requirements, metrics, customer experience, pricing, go-to-market, and commercial performance. Partners with R&D, Operations, Marketing, Sales, Finance, leadership, and customers to define features, manage releases, support product launches, and drive revenue and profitability. Requires strong communication, strategic thinking, cross-functional influence, commercial awareness, and at least eight years of product management experience.

Develops OEM and Sports customer relationships, grows territory sales, identifies new business, and promotes construction products through demonstrations, training, presentations, and technical support. Prepares pricing and proposals, supports installations and inspections, analyzes market and competitor trends, collaborates on product trials, manages customer concerns, and produces sales reports. Requires strong communication, negotiation, technical, organizational, and territory-management skills, along with a valid driver’s license and travel throughout the assigned territory.

Conduct high-volume outbound calls and targeted emails to K-12 district HR contacts, build relationships, research prospects, qualify interest, and book meetings for Account Executives. Maintain accurate CRM activity records, ensure strong meeting attendance through follow-up, and share field insights to improve messaging and outreach strategy.

Manage workforce scheduling, staffing plans, and intraday operations to meet service-level and efficiency targets. Build and optimize schedules using forecasted volumes, monitor real-time staffing and queues, identify service-level risks, and recommend solutions. Collaborate with internal stakeholders, respond to intraday support requests, analyze workforce trends, and redesign workflows as needed while maintaining compliance.

Leads Epic managed-services programs across customer relationships, escalations, service reporting, SLAs, application teams, backlogs, projects, and process improvement. Coordinates cross-functional stakeholders, manages customer communications, oversees automation and standardization initiatives, maintains operational documentation, and supports onboarding and offboarding. Requires strong Epic program leadership, healthcare IT experience, service management knowledge, and expertise with operational metrics and reporting. Quarterly customer travel is required.