Top Remote Customer Success & Experience Jobs in Kansas City, MO

As a Collections Representative, you'll contact customers with overdue accounts, negotiate payment arrangements, resolve issues, and maintain accurate records.

As a Principal Tier 2 Remote Support Analyst, you'll provide advanced IT support for end-user computing devices, manage remote access services, troubleshoot issues, and document resolutions using ITSM platforms.

As a Customer Support Specialist, you will engage with customers via phone, email, and chat to provide outstanding support, manage ticket queues, and ensure a positive experience.

The Renewals Manager will drive the renewals process, ensure customer retention, identify upsell opportunities, and collaborate with various teams to maximize revenue.

Provide technical support, troubleshoot issues, manage IT equipment, and assist users. Ensure efficient IT operations via maintenance, audits, and documentation.

As an Institutional RFP Associate, you will manage RFP responses, collaborate with cross-functional teams, and leverage AI tools to optimize workflows and ensure high-quality outputs for institutional clients.

The Global Enterprise Account Manager at VelocityEHS nurtures relationships with global enterprise customers to expand account growth and achieve EHS and ESG objectives through strategic consulting and collaboration with internal teams.

The Sales Compensation Analyst administers sales compensation programs, ensures accurate commission payments, and collaborates with various teams to maintain compensation plans and business processes.

The Technical Customer Care Specialist I provides product usage support and technical assistance to customers, maintains knowledge of Dealertrack products, logs customer interactions, and meets service level agreements for ticket processing.

The Technical Customer Care Specialist will assist dealership clients with technical inquiries, resolve issues with DealerTrack DMS, and provide exceptional service via various communication methods.

The Solutions Architect will design new service offerings for MSP partners, support presales opportunities, and create technical service blueprints, ensuring high-quality delivery and compliance with security standards.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.