Top Remote Operations & Support Jobs in Kansas City, MO

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The Coding Supervisor will manage the Risk Adjustment team, ensuring quality performance, coaching employees, and adhering to coding standards and compliance.

Support daily administration of a global music catalog: register songs with the U.S. Copyright Office, compile metadata and audio assets, reconcile neighboring rights statements, review agreements to record revenue splits, resolve ownership conflicts via outreach, and maintain rights data in Salesforce.

A generic test job posting inviting applicants to apply for any position. No responsibilities, qualifications, salary, location, or other details are provided.

Lead global technical support operations and managers to improve KPIs, scalability, and customer experience. Drive data-informed process improvements, AI/automation adoption, cross-functional collaboration, escalation management, coaching, and operational change across Product, Engineering, and Customer Success.

Support credentialing and security-clearance administrative processes for government contracts: collect and verify paperwork, coordinate fingerprints and scheduling, track submission pipeline, communicate with applicants, meet accuracy targets, and attend required trainings.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.

Lead end-to-end business-process transformation: diagnose operational friction across functions, design future-state workflows and business rules, translate requirements for Product/Tech/Data, drive pilot-to-rollout adoption, and measure sustained business impact.

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.

This job allows applicants to submit their profiles for future operational roles in software engineering, finance, sales, and more. AutoFi offers training and competitive pay.