Top Remote Operations & Support Jobs in Kansas City, MO

Lead and scale a Support Engineering team handling complex API and payments issues, own incident response and SLAs, build operational processes, drive metrics and automation, partner cross-functionally, and hire and develop team members.

This job allows applicants to submit their profiles for future operational roles in software engineering, finance, sales, and more. AutoFi offers training and competitive pay.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Lead and own global payments operations, metrics, fraud prevention, risk and compliance. Collaborate with product and engineering, recruit and manage distributed payments teams, investigate fraud, optimise acceptance and conversion, and act as primary partner with payment networks to resolve production issues.

Join a remote talent pool for general virtual assistant roles supporting administrative tasks, email/calendar and CRM management, customer service, online research, social media/basic marketing, and document management. Candidates should be organized, reliable, proficient with basic computer tools, and able to work independently.

Lead and scale Revenue Operations across Sales, Marketing, Customer Success, Finance, Product, and IT. Build processes, CRM governance, forecasting, KPIs, dashboards, automation and AI-enabled workflows. Drive pipeline governance, territory and capacity planning, system integrations, executive reporting, and cross-functional initiatives to improve revenue growth, forecasting accuracy, retention, and operational scalability.

Lead multi-year staffing strategy and workforce management for Member Care, oversee vendor/BPO relationships, and drive AI-enabled automation and tooling. Own staffing models, forecasting, scheduling, performance metrics, and cross-functional execution while building a high-performing team and scaling productivity, vendor performance, and cost efficiencies.

Support day-to-day operations across customer success, tool and process management, and automation. Help onboard and assist students, maintain CRM workflows (Zapier integrations), communicate clearly, and improve operational processes in a fast-paced remote startup.

Translate and edit healthcare insurance member communications from English into Arabic using CAT tools, ensuring cultural accuracy and clarity. Work Pacific (PST) hours, handle same-day delivery projects, and maintain high attention to detail for long-term freelance collaboration.

Coordinate emergency roadside assistance through high-volume inbound/outbound customer and service-provider communications, document interactions, troubleshoot breakdowns, escalate complex events, and complete ongoing training to minimize downtime and cost.