Top Remote Operations & Support Jobs in Kansas City, MO

Lead and build the Stop-Loss Operations function, unifying legacy teams and platforms, ensuring accurate policy setup, filings, renewals, and claims reimbursements. Implement controls, SOPs, quality audits, KPIs/SLAs, and root-cause corrective actions. Manage and coach stop-loss staff, partner with carriers/MGUs and Account Management, and support platform migrations to improve compliance and drive toward zero processing errors.

Greet and assist customers, answer and route phone calls, communicate inquiries to staff, coordinate mail pick-up/delivery, and perform clerical duties to support daily dealership operations.

Lead the Biz Ops / GTM Systems team for Revenue Operations, owning Salesforce strategy, integrations, data governance, automation, roadmap, vendor management, and cross-functional systems optimization to scale revenue workflows and AI-enabled automation.

A generic test job posting inviting applicants to apply for any position. No responsibilities, qualifications, salary, location, or other details are provided.

Provide end-to-end booking and advisory services for contracted corporate clients, ensuring policy compliance, managing reservations and cancellations, maintaining operational queues, advising on travel requirements, and delivering high-quality remote customer service.

Lead global technical support operations and managers to improve KPIs, scalability, and customer experience. Drive data-informed process improvements, AI/automation adoption, cross-functional collaboration, escalation management, coaching, and operational change across Product, Engineering, and Customer Success.

Provide escalated Azure cloud support and incident management, troubleshoot high-priority incidents, administer Windows/Linux servers and hypervisors, implement IaC and automation (PowerShell, Bicep), manage networking/security (firewalls, VPNs, load balancing), ensure compliance (FedRAMP, NIST, HIPAA, PCI-DSS), maintain runbooks/documentation, and participate in on-call rotation including nights and weekends.

Support credentialing and security-clearance administrative processes for government contracts: collect and verify paperwork, coordinate fingerprints and scheduling, track submission pipeline, communicate with applicants, meet accuracy targets, and attend required trainings.

Serve as the primary compliance subject-matter expert for assigned mortgage regulatory areas. Translate regulations into LOS system, business, and procedural requirements; own compliance-related changes from analysis through implementation and validation; design and support testing; document decisions for audit; and coordinate with Legal, Technology, Operations, and Compliance to maintain compliant LOS functionality and continuous improvement.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.