Top Remote Operations & Support Jobs in Kansas City, MO

Rotational internship across branch operations, counter sales, shipping/receiving, account management, and leadership shadowing. Interns complete a Capstone Project to improve business processes and present findings to company executives.

Handle inbound/outbound calls with parents to share program information, understand needs, maintain accurate records, coordinate with internal teams, and ensure timely follow-ups and empathetic communication.

The SkillBridge Fellowship offers service members civilian work experience, including client engagement, research, strategy, and professional development in a defense startup.

Key responsibilities include troubleshooting complex technical issues, mentoring junior team members, streamlining processes, and ensuring quality assurance in IT support.

Provide first-line support for credit union clients using core banking platforms, troubleshoot member data and transaction issues, document tickets, escalate complex problems, assist with installations/updates, maintain documentation, and deliver user training and exceptional client service.

Provide remote technical support for Intermedia cloud communications products via phone, web, and live chat. Troubleshoot VoIP/UCaaS/CCaaS issues, document bugs and trends, escalate appropriately, assist teammates, and identify upsell opportunities while meeting KPI goals.

Provide Tier 1 helpdesk triage and support for DAI/Oracle Financials, develop training and communication materials, prepare bi-weekly metrics and monthly reports, and escalate complex issues to appropriate teams.

Assist faculty in the Social Work department by reviewing student assignments, moderating discussions, providing tutoring, managing Canvas, and supporting exams.

Manage escrow transactions end-to-end: review contracts, verify title and taxes, coordinate with lenders and agents, ensure accurate paperwork and funding, train assistants, build agent relationships, and attend closings to complete transactions on time.

Lead Vertiv's liquid cooling fluid management and service operations: standardize procedures, build scopes and proposals with chemical suppliers, coordinate field implementation, resolve technical remediation, support KPI reporting, and improve service delivery for direct-to-chip cooling.