Top Remote Operations & Support Jobs in Jacksonville, FL

Lead and develop a remote team of life claims associates to ensure accurate, compliant processing of life and accident claims. Oversee workflow in OnBase and mainframe systems, review high-cost claims, conduct audits, provide training and performance management, drive process improvements, produce reports, and collaborate with cross-functional partners including Legal, Policy Services, and IT.

Lead a technical support engineering team handling escalation triage, on-call management, coaching, knowledge-base creation, cross-functional collaboration, and hands-on case resolution for identity/security issues.

The Business Systems Administrator manages Salesforce and ERP systems, ensuring data integrity, process optimization, and inter-departmental collaboration for operational efficiency.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

The Senior Salesforce Administrator will manage and enhance Salesforce and CPQ platforms, ensuring effective business process support, data accuracy, and user training, while identifying improvement opportunities and automating workflows.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The Business Operations Lead role involves coordinating projects, analyzing data, and developing strategies to enhance business operations at Atticus, a platform supporting those in crisis.

The AVP, Innovation & Support Manager oversees projects in Residential Lending, ensuring compliance and operational efficiency while managing the Support team.

Lead and develop a Platform Enablement team that bridges client-facing organizations and Engineering. Oversee escalation governance, triage efficiency, documentation strategy, telemetry-driven advocacy, process automation, and GenAI adoption to reduce MTTR and systemic platform friction. Serve as cross-functional translator for stakeholders and drive data-backed improvements to product and infrastructure.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.