Top Remote Operations & Support Jobs in Jacksonville, FL

The Associate Director is responsible for overseeing global labeling processes, ensuring compliance, collaborating with teams, and managing documentation for drug products.

Assist with energy efficiency rebates by verifying opportunities, processing applications, and collaborating with managers and utilities to ensure project qualifications.

The Manager, GTM Systems oversees the architecture, governance, and efficiency of go-to-market systems, focusing on CRM, CPQ, integrations, and data quality. This role involves cross-functional collaboration to support scalable revenue operations and optimize business processes.

Provide day-to-day support for Kinaxis systems, troubleshoot user issues, assist with system maintenance, gather business needs, train end users, and support continuous improvement initiatives.

Support Strategic Engagement Management by managing resource lifecycles, onboarding/offboarding, vendor relationships, and engagement financials. Use VMS and enterprise tools to maintain rosters, reporting, and P&L insights. Build customer relationships, promote WWT offerings and training, assist marketing and content creation, and develop toward a full SEM through mentoring and shadowing.

Handle complex utility billing scenarios and exceptions using SAP S/4HANA IS‑U and BPEM, perform advanced A/R reconciliations, validate billing/outsorts, apply rate/tariff changes, mentor peers, partner with cross‑functional teams, support UAT, and ensure regulatory and audit compliance.

Lead and support mortgage servicing transaction management, system integrations, data validation, and reporting. Partner with business, technology, vendors, and servicing teams to onboard MSR transactions, improve loan boarding processes, validate data integrations, and support investor and client reporting.

Provide frontline IT support at Cribl's San Francisco office and globally: hardware provisioning, access requests, onboarding/offboarding, AV and event support, MDM and cloud tool support, document troubleshooting in a knowledge base, execute projects to automate and integrate systems, and participate in on-call/standby duties.

Own governance, configuration, and integration integrity of core business systems (starting with HubSpot). Administer CRM end-to-end, rationalize automation (Zapier/Workato), ensure data integrity, coordinate LoanPro implementation and vendor relationships, and serve as the cross-functional systems operator between Operations, Engineering, and vendors.

Provide confidential, high-level administrative support to an executive including composing correspondence, managing calendars, scheduling travel, preparing reports and presentations, transcribing minutes, tracking escalations and supporting departmental projects while maintaining records and confidentiality.