Top Remote Operations & Support Jobs in Jacksonville, FL

Lead enterprise-wide process improvement initiatives using LEAN/Six Sigma, PDSA and DMAIC. Facilitate cross-functional teams, collect and analyze KPIs, implement training and maintenance plans, prioritize projects, and report process gaps and status to management.

Lead end-to-end deal execution and governance for enterprise B2B SaaS: manage RFPs and proposals, enforce Salesforce and approval workflows, validate quotes, negotiate commercial terms within policy, drive contract redlines to signature, and build scalable systems and automation to accelerate deal velocity.

Serve as the primary contact guiding adult learners through inquiry, application, admissions, and first-term onboarding. Manage student files, conduct discovery sessions, connect students to resources, analyze data to improve conversion, ensure confidentiality and FERPA compliance, collaborate with partner universities, and support students through registration and course launch.

Manage daily work order follow-ups and ticket dispatch; coordinate with vendors and clients via phone and email; confirm service completions, close tickets, escalate issues, and support team operations. Handle high call/email volume, use Excel/Outlook and third-party portals, meet time-management goals, and assist across teams as needed.

Translate operational requirements into solution designs, process maps, and implementation plans. Conduct current-state assessments, support implementation and stabilization, define KPIs/SLAs, manage stakeholder communications, change management, and risk/issue mitigation while partnering with process engineers and cross-functional teams.

As a Clinical Project Manager II, you will oversee execution and delivery of clinical studies, manage vendor activities, and track project progress, focusing on oncology and hematology trials.

Lead on-site transitions of experienced Financial Advisors and their teams to Baird, supporting branch openings and acquisitions, ensuring accurate account setup, compliance adherence, client-focused onboarding, troubleshooting issues, training staff, and coordinating with internal partners to resume normal business operations.

The GTM Operations Manager will oversee revenue strategy, optimize processes, and ensure cross-functional alignment to enhance customer experiences and drive growth.

The Technology Development Manager at PSI leads systems development and process improvements, manages technology projects, and supports departmental operational objectives in clinical research.

Lead end-to-end fintech partner implementations, ensuring compliance and project efficiency. Manage cross-functional teams and serve as a point of contact for partners. Develop implementation plans, oversee testing, and handle operational risks.