Top Remote Operations & Support Jobs in Jacksonville, FL

Manage end-to-end operations for specialized participant pools supporting AI projects. Responsibilities include participant onboarding, verification, quality management, engagement monitoring, process optimization, project planning, documentation, and stakeholder enablement. Partner with product, technology, data, science, delivery, and customer success teams to scale manual workflows into technology-driven solutions and support high-quality human data collection for AI tasks.

Review conversations between users and Ash, identify what works and what does not, compare observations with other reviewers, and help define high-quality conversational support. The role requires clear English writing, thoughtful judgment, emotional attunement, and comfort reviewing potentially difficult mental health topics. It is flexible, remote, and paid hourly.

Supports and enhances Oracle Fusion HCM systems across Core HR, Talent Management, Recruiting, Benefits, and Workforce Compensation. Configures workflows, maintains documentation, manages eligibility processes, troubleshoots complex HRIS issues, performs testing, develops reports and integrations, supports security and localizations, and partners with HR stakeholders. The role also helps implement AI capabilities and provides technical and functional customer support for cloud and on-premises environments.

Configures, maintains, validates, and tests menu, pricing, recipe, access, routing, and order workflow data across restaurant technology platforms. Executes configuration requests, change control procedures, and QA activities across production, lab, and sandbox environments while maintaining data quality and meeting stakeholder timelines. Requires experience with restaurant systems, strong attention to detail, spreadsheet and configuration skills, knowledge of restaurant operations, and flexibility for occasional nights and weekends.

Performs daily banking operations and funds movement activities involving ACH transactions, checks, wire transfers, exception management, and account reconciliations. Identifies operational risks, supports internal controls and regulatory compliance, researches transaction inquiries, and prepares operational reports. The role requires strong organization, attention to detail, communication skills, a high school diploma, and typically less than one year of related experience.

Maintain and update Salesforce participant-tracking systems, build program outcome reports, clean and organize data, and support Salesforce workflow development. The intern will learn Salesforce administration, reporting, and process design while supporting nonprofit program reporting. This is a fully remote, unpaid three-month internship requiring 5–10 hours per week, with North Carolina residency preferred and mentorship provided.

Maintain and update a WordPress website, organize and publish LearnPress course content, troubleshoot minor site issues, and support ongoing website improvements. The intern will collaborate with an AI Curriculum Intern, report to the Founder and CEO, and gain hands-on web management and LMS administration experience in a fully remote, three-month internship.

Executive second-in-command responsible for leading CorpsAfrica’s Leadership Team and internal operations across 11 African countries. Translates strategy into annual plans, drives organizational performance, oversees finance, programs, HR, IT, risk, compliance, and safety, and develops senior leaders. Acts for the CEO when needed, leads crisis response and duty-of-care planning, strengthens systems and accountability, and supports the organization’s transition toward African-led growth.

Manage and optimize ERP environments and multi-module integrations, evaluate and apply software releases, perform advanced SQL/database troubleshooting, identify system improvements, and serve as Salesforce Data Cloud admin handling data integration, modeling, quality, governance, and deployments while training and supporting users.

Review conversations with Ash, an AI mental health assistant, to identify what works and what does not. Compare observations with other reviewers and help define high-quality conversational standards. The role requires thoughtful judgment, clear English writing, empathy, flexibility, and comfort evaluating emotionally difficult topics. It is fully remote and flexible, with selected reviewers paid $10–$20 per hour.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.