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Top Remote Customer Success Jobs in Jacksonville, FL
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Strategy Manager will drive internal account management for priority accounts, lead client accounts through strategic planning, mentor junior staff, and ensure project success while maintaining rigorous standards. The role involves collaboration with PwC partners and utilizing technology for improved delivery.
Fintech • Healthtech • Software
As a Provider Client Manager, you will co-manage a portfolio of provider clients, support product enhancement requests, conduct data analysis, maintain client relationships, and collaborate with various departments to exceed client needs while promoting Cedar's values.
Fintech • Healthtech • Software
The Patient Advocate serves as the liaison between patients and healthcare providers, managing communications through calls, chats, and emails. Responsibilities include handling inquiries, managing billing processes, facilitating payment follow-ups, and meeting performance metrics related to patient satisfaction and collections.
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Sr. Cloud Support Engineer provides post-implementation support for SailPoint's Identity as a Service solutions, working closely with customers and internal teams to troubleshoot and resolve complex technical issues related to IdentityNow. Responsibilities include ticket management, customer communication, and knowledge sharing.
Top Skills:
.NetC++Java
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
In this role as a Technical Advocate, you will educate and empower the SailPoint Community, delivering educational content through webinars, articles, and courses. You will collaborate with various teams to align educational offerings with product features and help shape certification materials, all while maintaining expert-level knowledge of the Identity Security Cloud platform. Your strong communication skills will be essential for engaging with a diverse audience.
Top Skills:
JavaPython
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Artificial Intelligence • Healthtech • Telehealth
As Associate Clinical Director, you will lead a multidisciplinary team to expand the Eating Disorder Program, collaborating with various stakeholders to enhance program efficiency, manage team performance, and supervise care navigators. Responsibilities include clinical training, handling case escalations, outreach to members, and presenting to stakeholders.
Cloud • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager, you will help customers maximize value from CrowdStrike's LogScale/Next-Gen SIEM product suite by building relationships, supporting business outcomes, conducting reviews, and collaborating with sales and product teams to ensure customer success and satisfaction.
Cloud • Information Technology • Sales • Security • Cybersecurity
The Analyst Relations Manager at CrowdStrike is responsible for developing relationships with industry analysts, managing analyst interactions and evaluations, and ensuring effective communication of the company’s strategy and insights. The role involves leading the analyst program, supporting product launches, and collaborating with internal teams to improve product positioning based on analyst feedback.
Fintech • Financial Services
As a Bilingual Customer Service Representative at Beyond Finance, you will support clients in financial hardship programs by providing exceptional customer service over the phone. You will analyze client inquiries, resolve problems, maintain client relations, and document interactions in the CRM system, all while working in a remote call center environment.
Fintech • Financial Services
As a Client Retention Specialist at Beyond Finance, you will educate clients about financial hardship programs, empathize with their situations, deescalate upset clients, and work to retain them. Your main duties will include using a CRM to manage client interactions, analyzing financial situations, and achieving retention targets while providing top-notch customer service.
Top Skills:
CRM
Fintech • Financial Services
The Bilingual Client Retention Specialist at Beyond Finance provides support to clients facing financial hardship, educating them about program options, deescalating concerns, and helping them navigate their financial situations. The role focuses on retaining clients, meeting retention targets, and providing exceptional customer service through effective communication and problem-solving skills.
Top Skills:
CRM
Healthtech • Software
The Medical Director for Sleep Medicine at Cohere Health will enhance clinical offerings and client relations while leading program design and innovation. The role requires strategic thinking, relationship building with health plans, and partnership with various teams to improve patient outcomes and promote effective care strategies.
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.
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Cloud • Information Technology
The Renewals Representative at Wasabi engages with customers for account development, retention, and expansion within a sales-oriented team. Responsibilities include conducting review calls, creating renewal quotes, collaborating with various organizations, and exceeding sales quotas while maintaining adherence to company policies.
Healthtech • Software
As a Senior Contract Specialist at Kyruus Health, you will manage the contract lifecycle, assist internal stakeholders with legal and compliance requests, track metrics for Legal and Compliance teams, evaluate vendor contracts, and organize compliance documents. Additionally, you'll support audits and work on policy maintenance and development.
Top remote Companies in Jacksonville, FL Hiring Customer Success Roles
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