Top Remote Customer Success Jobs in Jacksonville, FL
As a Client Billing Support Specialist, you will troubleshoot and resolve issues for clients and therapists, educate them on the Grow Therapy platform, and ensure they feel supported throughout their experience. You'll also work to identify root causes of problems and collaborate with product teams to enhance the platform.
As an Account Manager in the Client Success team, you will manage relationships with pharmaceutical clients, ensuring customer satisfaction and revenue growth. Key responsibilities include analyzing program metrics, collaborating with internal teams to deliver tailored solutions, and managing the regulatory review process for clients.
The Senior Learning and Development Specialist will design, implement, and manage training programs for the Go-To-Market teams, focusing on enhancing skills in sales and compliance. Responsibilities include conducting skill assessments, developing targeted training, collaborating with subject matter experts, and creating engaging training content.
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As a Remote Roadside Assistance Customer Service Representative, you will provide empathetic support to customers facing roadside emergencies. You will assess and resolve their situations, ensuring they feel safe and supported while guiding them through challenges such as towing and flat tires.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention. This role focuses on creating standardized engagement models, optimizing processes, and ensuring customers achieve their goals through cross-functional collaboration and strategic initiatives.
The Customer Care Tax Manager at Toast will lead a team of tax experts, ensuring productivity and customer satisfaction while managing payroll tax issues. Responsibilities include coaching agents, maintaining performance standards, training on processes, and analyzing payroll data. This role requires strong communication skills and familiarity with tax filing and regulations.
The Senior Manager of Customer & Partner Experience (CPX) Insights leads a global team to deliver critical insights and reporting products. This role involves managing data analytics efforts, collaborating with stakeholders, enhancing reporting, and developing high-quality insights to drive business strategies and improve customer experiences.
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
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