Top Remote Operations Jobs in Indianapolis, IN

The Operations Lead manages procurement and materials planning, including forecasting, inventory management, supplier relations, and coaching the procurement team. They ensure reliable materials supply and support growth strategies.

Lead Global Skilling operations to modernize content lifecycle using AI and automation. Own content publishing, delivery, organizational operations, supplier governance, process design, change management, and people leadership. Drive metrics-driven process improvement, cross-functional stakeholder engagement, and enterprise-scale operational transformation.

Leads company strategy and operations directly with the CEO at an early-stage payments fintech. Owns planning, goals, operating cadence, executive and board materials, cross-functional execution, operational team management, service levels, staffing, escalations, and decision analysis including pricing, corridor economics, partnerships, and market entry. Partners with product on prioritization and market strategy while managing support, product operations, and compliance operations.

Lead company-wide strategy and operating cadence directly with the CEO. Manage customer support, product operations, and compliance operations; own planning, goals, service levels, executive workstreams, board materials, and cross-functional execution. Analyze corridor economics, pricing, partner performance, market entry, and build-versus-buy decisions. Support product prioritization and competitive positioning while ensuring operations scale within regulated payments and fintech environments.

Support cross-functional projects to improve operational workflows, perform market and ad-hoc analyses, maintain SOPs and reporting, deep-dive into data to surface trends and recommendations, and clean up CRM and reporting infrastructure. Prepare biweekly operational performance reports and lead initiatives across Sales, Marketing, Product, Operations, Policy, and Finance.

Own the revenue operations infrastructure supporting Zoom’s go-to-market organization. Responsibilities include managing Salesforce and the broader GTM technology stack, maintaining data models, running pipeline and forecast cadences, producing executive reporting, designing lead routing and territory rules, enabling signal-driven expansion programs, managing RevOps requests, and driving cross-functional initiatives and AI workflow adoption.

Build and lead Polymarket’s fraud operations function, including investigation workflows, SOPs, case routing, escalation paths, SLAs, QA processes, and reporting. Manage Fraud Analysts and BPO partners, oversee performance and capacity, investigate fraud typologies, identify process bottlenecks, and partner with Product, Engineering, Data Science, Compliance, and Fraud Strategy to improve detection, automation, and prevention.

Owns V2’s internal consulting operations, process improvement, reporting, project coordination, vendor and software lifecycle management, security governance, audits, and IT initiatives. The role manages penetration testing, data retention, access provisioning, platform administration, AI-enabled workflow development, product evaluations, renewals, and policy updates. It partners closely with operations and IT leadership while providing hands-on support across business processes, enterprise SaaS systems, compliance, and technology strategy.

Coordinate and govern payment network releases, pricing changes, and production control processes. Manage release planning, testing (UAT/regression), pricing validation, GRC compliance, vendor/dependency tracking, rollback/contingency planning, and post-implementation issue resolution. Maintain audit-ready documentation and operational metrics for release quality and controls.

Leads Cloud and AI Platforms business operations, cross-organizational strategy, fiscal-year planning, rhythm-of-business execution, and executive business insights. Orchestrates inputs from Product, Sales, Marketing, Finance, Engineering, Partners, and Customer Success to align priorities, investments, and GTM execution. Drives governance, risk management, operational improvements, and data-informed decisions while influencing senior stakeholders and managing a high-performing strategic planning team.

Leads Revenue Operations and Business Operations for a B2B SaaS company. Owns revenue planning, forecasting, market segmentation, funnel analytics, GTM resource allocation, lifecycle operations, CRM and data architecture, automation, and AI-enabled internal tools. Manages team leads, establishes commercial governance, improves forecast accuracy and productivity, and partners with executive and cross-functional leaders to create a scalable, data-driven operating system.

Build and lead Roo’s Revenue Operations function, owning the operating model, HubSpot architecture and governance, forecasting, pipeline management, reporting, capacity planning, lead management, and conversion optimization. Partner with Sales, Marketing, Customer Support, Finance, and Data to improve revenue efficiency and predictability. Apply AI to reduce operational work, hire and develop a lean team, and expand RevOps capabilities across the organization.

Coordinates litigation support operations by triaging and routing tickets, managing Zendesk and phone communications, monitoring job milestones, requesting vendor updates, and keeping clients informed. Resolves cross-functional issues, escalates urgent requests, maintains accurate case records, and supports knowledge-base and meeting-note projects. The role requires organized, precise handling of high-volume, deadline-driven workflows and familiarity with legal documents and eFiling or case-management platforms.

Leads Deal Operations and GTM Systems, overseeing quoting, pricing, deal desk, renewals, order-to-contract processes, Salesforce and related technology governance, access controls, integrations, automation, and AI-assisted workflows. Partners with Finance and Sales leadership on GTM execution, cash collections handoffs, bookings accuracy, reconciliations, and operational governance. Manages teams, contractors, systems roadmaps, issue triage, and seller productivity initiatives in a remote U.S. SaaS environment.

Manage e-commerce and B2B order operations, including fraud screening, payment verification, fulfillment, shipping issues, returns, chargebacks, and order-error investigations. Coordinate with 3PLs, fulfillment centers, carriers, offshore teams, and internal Customer Experience and Supply Chain teams. Monitor operational queues, troubleshoot system issues, triage projects, document requirements, and ensure orders and tracking are processed within SLAs.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Own and improve onboarding, training, and enablement programs for technical data teams. Build scalable systems, resources, and workflows; support recruiting through candidate evaluation and interviews; use AI tools to maintain content and identify training gaps; and measure onboarding, training, and operational outcomes using KPIs and automated tracking. The role partners cross-functionally with data leaders and employees in a fast-growing, ambiguous environment.

Own the operational workflow supporting Hyperbolic’s go-to-market team, including contract tracking, quote and order form preparation, CRM data quality, customer follow-up, support routing, invoicing coordination, and meeting preparation. The role suits an organized, proactive professional with 0–3 years of experience who is comfortable learning CRM systems, using AI tools to automate repetitive work, and ensuring customer and deal processes move through completion.

Manage customer contract execution, pricing accuracy, expiration dates, and contract data in ERP systems. Monitor tier compliance and contract performance, prepare governance and audit documentation, collaborate with Sales and Corporate Accounts to resolve discrepancies, and identify process improvements. Calculate rebate accruals and GPO administrative fees while supporting pricing and contracting operations. Requires strong organization, attention to detail, communication, and multitasking skills.

Senior IT operations leader shaping enterprise operational strategy, disaster recovery, and infrastructure roadmaps. Leads large cross-functional programs, governs standards, advises executives, manages vendor strategy, and mentors engineering staff to improve reliability, performance, and continuity.

Own GTM strategy and operations, including KPI dashboards, revenue planning, quota tracking, forecasting, business reviews, and process optimization. Partner cross-functionally with Sales, Finance, Marketing, Product, and Customer Success to improve data integrity, operational efficiency, and growth. Build AI agents to automate recurring workflows and reporting. Use analytics and customer engagement metrics to generate actionable recommendations and drive measurable business outcomes.

Provides deal desk and sales operations coverage for B2B SaaS opportunities during an eight-month maternity leave term. Partners with Account Executives, Finance, and Legal to structure pricing, discounts, payment terms, contracts, and approvals. Reviews non-standard terms, maintains deal data in DealHub and the CRM, resolves commercial issues, guides sales teams through processes, and recommends improvements to Revenue Operations workflows.

Design, implement, and improve Monarch's leadership operating system and planning cadences. Own quarterly and annual planning mechanics, drive execution of cross-functional priorities, build documentation and artifacts to scale execution, and partner with founders and leaders to remove friction and improve decision-making.

Own the revenue operations systems roadmap, GTM tooling architecture, reporting, dashboards, data quality, and analytics infrastructure. Lead cross-functional migrations, integrations, automation initiatives, and adoption programs across Sales, Customer Success, Finance, and Product. Serve as the technical owner for Gainsight and Salesforce, translating complex data and system behavior into executive-ready recommendations. Establish reliability standards, improve operational effectiveness, mentor team members, and drive durable solutions that improve retention, cycle times, data integrity, and capacity.

Owns the operational health, governance, and integrity of customer and prospect data across Salesforce, Marketo, Demandbase, and related GTM systems. Responsibilities include data stewardship, deduplication, enrichment, lifecycle management, integration monitoring, synchronization troubleshooting, segmentation support, data-quality dashboards, process documentation, automation improvements, and audit support. Partners cross-functionally with Revenue Operations, Marketing, Sales, Customer Success, Analytics, and Data Engineering to enable reliable reporting, automation, and AI workflows.