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Maintain and modernize data science infrastructure and integrations for the Enterprise Data Platform. Support cloud migrations to Azure, build automated ETL/data lake pipelines, design scalable hybrid architectures, and develop, test, deploy, and document statistical and machine learning models. Serve as liaison across IT, developers, and leadership to ensure secure access, platform standards, and adoption of best practices.

Manage and grow a financial advisory portfolio by building member relationships, delivering tailored financial plans, generating new business, ensuring compliance, using CRM and portfolio tools, and collaborating across teams to improve member outcomes.

Manage and mentor junior staff while planning, activating, QA-ing, and optimizing performance digital campaigns across programmatic, social, and retail channels. Oversee daily operations, vendor relationships, reporting, client communication, and process improvements. Support pitches and collaborate on tools and workflow enhancements to drive campaign performance.

Generate and distribute billing statements, manage accounts receivables, and maintain billing data accuracy while providing revenue reports to leadership.

The HR Business Partner advises leadership on HR strategy, manages employee relations, supports staffing alignment, and ensures compliance with HR policies.

Own end-to-end lifecycle messaging and retention in Braze (email, push, in-app). Build automated onboarding, retention, and win-back flows; create segmentation and journeys; run A/B tests; design promotions and loyalty features; track activation-to-retention KPIs and analyze cohorts to drive growth.

Lead growth analytics and operations for BD and Marketing: build automated reporting, dashboards, and experimentation frameworks; analyze campaigns, partnerships, and unit economics; model deal ROI and CAC/CPI; ensure tracking integrity and forecasting; streamline workflows and integrations to drive user growth and marketing ROI.

Generate qualified pipeline through outbound prospecting and inbound lead follow-up, conduct 75+ outbound calls weekly, qualify clinical opportunities, support sales executives, manage CRM and territory, prepare for customer meetings, and build credibility with physicians and clinical teams as a promotion path to Account Executive.

Support clients in documenting disaster-related losses for FEMA Public Assistance reimbursement: prepare data packages/project worksheets, review documentation, conduct site inspections, quantify damages, define scopes of work, gather grant documentation, and assist project managers on moderate to complex projects. Travel and short-notice deployment required.

The role entails designing Tableau dashboards, analyzing data from various sources, and translating findings into actionable insights for clients in a contact center environment.