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Lead strategy, operations, and growth of the employee referral ecosystem. Build workflows, incentives, marketing, analytics, and integrations to increase referral volume, quality, and conversion while ensuring program integrity, exceptional candidate/referrer experience, and executive reporting.

Assist the CFO with full-cycle general ledger accounting, month-end and year-end close, reconciliations, financial statement preparation, audit and tax preparation, order-to-cash and treasury support, sales and use tax filings, and international accounting including intercompany consolidation, transfer pricing, VAT, and FX reporting. Maintain ERP reporting and Excel-based analyses.

Make outbound and answer inbound dealer calls to generate orders, upsell products, promote new items, maintain territory sales goals, create Excel reports, collaborate with outside sales and internal teams, and provide timely customer follow-up and documentation.

Serve as the compliance SME for HSA, FSA, and HRA products: review marketing and customer content, lead compliance risk assessments (including AI tools), advise product and ops teams on transaction and regulatory issues, monitor regulatory changes, support escalations and audits, and recommend controls and remediation for identified risks.

Support daily depot operations by dispatching drivers, managing route sheets and pickups, maintaining records and reports, assisting with onboarding/training, handling clerical tasks, coordinating with managers, and providing phone and in-person customer and driver support to ensure timely parcel delivery and pickup.

Create standard design guidelines and graphic assets to support the marketing team and fellow interns. Work is project-based, guided by a volunteer mentor, and flexible to meet course internship requirements.

Manage day-to-day IT support and infrastructure operations, lead MSP/vendor relationships, provide hands-on troubleshooting for endpoints, servers, networks and cloud, develop automation/tools, and drive service improvements and projects to meet SLAs and availability targets.

Provide administrative support to the Culinary Director and dining program: scheduling, HR/recruiting assistance, employee engagement, social media management, basic design (Canva), billing/invoicing support, resident liaison duties, event support, and maintaining confidentiality and policy compliance.

Lead global relationship and negotiations with Smardt's primary compressor supplier to secure capacity, manage pricing and contracts, resolve critical quality issues, enforce liability and claims, coordinate cross-regional supply allocation, and report supplier performance and risks to leadership.

Lead the Revenue Intelligence product for predictive sales forecasting: define strategy and roadmap, run discovery and experiments, translate requirements for engineering and design, launch features, and track KPIs to drive adoption and revenue outcomes.