Administrative Assistant

Posted Yesterday
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Richmond, VA, USA
In-Office
Mid level
Other • Hospitality
The Role
Provide administrative support to the Culinary Director and dining program: scheduling, HR/recruiting assistance, employee engagement, social media management, basic design (Canva), billing/invoicing support, resident liaison duties, event support, and maintaining confidentiality and policy compliance.
Summary Generated by Built In

3 years of administrative experience is required for this role

Shift: M-F 9:30am-5:30pm (37.5+ per week)

The Dining Administrative Assistant is a vital role to the success of the Lakewood Dining program. This role will assist the Culinary Director, act as a resident liaison, have some light HR and recruiting responsibilities and support our employee engagement and belonging. This integral position will also have some marketing, communications and light design responsibilities. Computer skills are a must a must. Previous experience as an assistant and/or in the food service industry are preferred.


Benefits:

  • Early access to earned wages before payday!
  • Medical, Vision, and Dental Insurance
  • Tuition and Educational Reimbursement
  • Flexible scheduling & generous PTO plan
  • Supportive environment to grow your career
  • 4.5% dollar for dollar match on our 403B
  • First dollar generous contributions to HSA accounts plus a match!
  • Amazing residents, team members, and leaders!

Qualifications:

  • High school graduate/GED
  • 1-3 years of administrative experience
  • Excellent interpersonal skills, including customer service, patience, empathy, and compassion.
  • Must be interested in working in an ever-changing industry in which innovation and creativity are rewarded.
  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices as approved by the Director.
  • Must be able to greet and interact with residents and take a “solution-minded” approach to each individual.
  • Must have computer skills with specific knowledge of Microsoft Office, Outlook and Canva.
  • Good written and verbal communication skills required.

Essential Duties:

  • Coordinates and oversees Dining Directors schedule and light administrative work
  • Collaborates with the HR Team as well as Culinary managers to assist with recruitment/on-boarding
  • Leads various projects such as our promotional items, philanthropy projects and employee initiatives as needed
  • Occasional support at our host stand and our holiday and weekend events.
  • Support Catering Invoicing and billing
  • Assists managers in the constructive counseling process including writing, submitting and creating templates for team use as needed
  • Acts as the employee engagement lead, managing recognition events, drawings, birthday cards, anniversary celebrations, wow moments, etc.
  • Attend all supervisor and manager meetings and other meetings requested by Dining Director
  • Manages our social media pages and design work utilizing Canva
  • Produce surveys and feedback forms as needed
  • Adherence to all safety policies & procedures and regulatory authorities
  • Maintenance of confidentiality of all pertinent resident information to assure resident’s rights and employee confidentiality are protected
  • Assure that all Dining Services protocols and procedures are followed in accordance with established policy
  • Performance of other duties as deemed necessary and appropriate, or as may be directed

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Skills Required

  • High school graduate or GED
  • 3 years of administrative experience
  • Proficient computer skills with Microsoft Office, Outlook, and Canva
  • Excellent interpersonal, written, and verbal communication skills
  • Ability to greet and interact with residents with empathy and a solution-minded approach
  • Ability to maintain confidentiality of resident and employee information
  • Interest in innovation and willingness to incorporate new methods as approved by Director
  • Previous experience as an assistant and/or in the food service industry
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The Company
125 Employees
Year Founded: 1948

What We Do

Lakewood Retirement Community-LifeSpire is a faith-based, nonprofit Continuing Care Retirement Community (CCRC) in Richmond, Virginia, operated by LifeSpire of Virginia. It provides a comprehensive range of senior care, including independent living, assisted living, memory support, skilled nursing, and rehabilitation. The community's mission is to empower individuals with choices in purposeful living, emphasizing faith, wellness, and community.

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