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Provide technical support for the SciSure SaaS platform through Zendesk, troubleshoot and investigate product issues, assist with migrations and configurations, escalate complex incidents to engineering, and communicate resolutions to customers. Maintain product documentation, monitor recurring issues and feedback, support Developer Hub users, and advocate for improvements to customer experience and support processes.

Supports planning, coordination, promotion, execution, and optimization of 40+ B2B marketing events across the Americas. Responsibilities include managing vendors, venues, logistics, budgets, event inventory, swag, communications, lead data, CRM follow-up, reporting, and on-site operations. The role collaborates with marketing and sales teams and uses event, marketing automation, project management, CRM, and analytics platforms.

Own end-to-end design for a major Opto product area, shaping strategy, workflows, and outcomes alongside product and engineering. Ship high-quality, intuitive B2B experiences, develop scalable design patterns, use qualitative and quantitative evidence, and contribute to AI-native product design practices. The role requires strong product judgment, systems thinking, comfort with ambiguity, and independent senior IC ownership.

Lead strategy and execution for SEO, GEO and LLM-driven discoverability. Build data-driven roadmaps, technical automations, AI agents and RAG tooling. Run experiments, maintain visibility dashboards, and partner cross-functionally with product, engineering, content, and agencies to scale search and AI-driven growth.

Own and grow a Southeast or Mid-Atlantic commercial territory targeting companies with 500–2,500 employees. Responsibilities include prospecting, pipeline development, new business acquisition, upselling and cross-selling, multi-product deal closure, forecasting, territory management, executive presentations, negotiation, industry events, and collaboration with internal and channel teams. The role requires communicating cybersecurity and identity-access solutions to business leaders while consistently achieving sales quotas.

Responsible for maintaining and supporting critical data center operations, including hardware installation, troubleshooting, and collaboration with IT teams.

Leads consumer credit portfolio management strategy across the credit risk lifecycle. Evaluates portfolio performance, trends, profitability, and risk; recommends actions to executives and risk committees; develops portfolio tests, strategies, and risk models; and oversees SAS- and Tableau-driven reporting. Manages risk analysts and partners with marketing, operations, technology, finance, and other teams to optimize growth, asset quality, and profitability.

Provide high-level administrative support to the CEO and President, including calendar and inbox management, travel booking, briefing materials, meeting logistics, document editing, expense reporting, reception support, and handling sensitive information. Anticipate needs, track follow-ups, and be available outside standard hours for urgent tasks.

Own and optimize the product-led growth funnel from acquisition through activation and retention. Use analytics, SQL, session recordings, and experiments to identify growth levers, design and run A/B tests, build dashboards, and partner with Engineering, Design, and GTM to launch team-collaboration growth features that drive account activation and organic expansion.

Support a Senior Sales Executive across outbound prospecting and account management for SaaS market-research products. Execute call, email, and LinkedIn cadences; qualify opportunities; support renewals, upsell, and cross-sell; progressively own smaller accounts; learn AI-driven product value and sales processes; transition to commission-eligible full-cycle selling after 12 months.