Top Remote Operations & Support Jobs in Houston, TX

Provide administrative and personal support, manage schedules, perform tasks like email management and assist with social media.

Process and check deposit and payment operations, reconcile daily pending transactions, support department KPIs and risk management, assist audits, coordinate with overseas branches, learn system controls, and suggest process improvements to meet SLAs and quality standards.

Own and scale operational infrastructure for the Customer Support team: administer support tooling (Zendesk), build automations and routing, design dashboards and reports, perform capacity planning, and create workflows. Partner across Support, Customer Success, Engineering, and Technical Support to optimize processes and metrics using SQL, BI tools, and AI tooling.

Short-term (3 month) remote contract to manually review, validate, and update records across multiple web-based CRM systems. Use Salesforce and Google Sheets to match and correct data, research unclear or missing information using internal/external sources, and collaborate with leaders to ensure accurate final deliverables.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

Manage a mid-sized global Salesforce (Lightning) instance using Sales and Service Cloud. Translate business needs into configurations, provide daily administration, backups, security, capacity planning, reporting, user support, testing, training, documentation, and stakeholder liaison. Participate in development tasks and on-call rotation to ensure system stability and feature delivery.

The Sr. Manager, Revenue Operations Systems will strategize and optimize GTM systems with a focus on Salesforce, managing a team while enhancing operational efficiency and driving revenue performance.

The Senior Manager, Enrollment Enablement leads teams guiding prospective learners through their enrollment journey, ensuring high performance and effective operations. Responsibilities include managing a frontline team, optimizing staffing, and achieving enrollment goals through cross-functional collaboration and process standardization.

The Global Regulatory Lead will develop and execute regulatory strategies for therapeutic projects, ensuring compliance and success in submissions while leading cross-functional teams and managing risks.

The Director of Scientific Affairs will collaborate with the sales team, engage with key opinion leaders, and promote biomarker capabilities while overseeing successful drug development initiatives.