Top Remote Entry Level Customer Success & Experience Jobs in Houston, TX

As an Associate Technical Onboarding Manager, you will manage the onboarding process for new customers, gather technical requirements, and ensure quality customer experience through project management.

The Customer Care Advocate assists customers with insurance inquiries via phone and digital channels, providing support and resolving complex issues with professionalism. Requires customer service experience, operates within guidelines, and utilizes AI tools for efficiency, ensuring compliance and accuracy in documentation.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

The Bilingual Customer Retention Representative engages with policyholders to retain insurance coverage by addressing cancellation requests and lapsed policies, fostering relationships, and providing customer support solutions.

The Customer Support Expert will provide personalized support to customers, resolve their issues, and enhance customer satisfaction through effective communication and relationship-building.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a Customer Service Representative, you'll manage inbound customer calls, provide exceptional service, handle payment processing, and maintain customer accounts post-training.

The Customer Success Coordinator supports homeowners facing emergencies, manages scheduling and communication, and ensures smooth service delivery for the sales team.

The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.

Handle inbound and outbound customer calls, provide product/service information, resolve complaints, document interactions, follow scripts and procedures, meet performance targets, escalate complex issues, and protect customer confidentiality.