Top Remote Operations & Support Jobs in Detroit, MI

Lead advanced administration, configuration, and optimization of the ServiceNow platform. Manage instance health, modules, upgrades, integrations, scripting, security/compliance, reporting, and mentor junior admins while identifying automation and performance improvements.

Lead and optimize post-sales renewals operations by aligning people, data, process, and technology. Own global renewals operating model, KPIs, seller workflows, change management, and AI-driven insights to improve predictability, reduce churn, and increase seller productivity. Partner cross-functionally with Customer Success, Support, Professional Services, and Sales and deliver executive-ready reporting for strategic planning.

Manage and monitor residential eviction processes nationwide through attorney and REO agent networks. Negotiate relocation assistance, conduct inventory reviews, and liaise with legal counsel to ensure compliant, timely transitions from occupied to vacant status. Coordinate multi-state foreclosure and eviction activities while maintaining documentation and client communication.

Lead adoption of AI and agent-driven automation across production to optimize localization workflows. Onboard enterprise customers, define SLAs/KPIs, scope services and pricing, manage escalations and remediations, report performance, and drive continuous improvement and cross-functional implementation.

Paid one-time remote participation in an English voice recording study. Selected participants complete a guided ~20–30 minute session from home using a compatible device, follow recording instructions, and submit recordings for quality review to support AI speech research.

Provide remote technical support for Precisely data integration and coding-focused products (Code-1, VeriMove, Finalist, DIS SaaS). Troubleshoot job logic, configuration, file handling, data transformation, APIs and integrations; analyze logs and artifacts; collaborate with Engineering on escalations; create knowledge-base documentation; participate in on-call rotations and continuously adopt AI tools to improve support efficiency.

The Quality Assurance Analyst will perform quality checks on data, review output from the machine learning platform, and support customer success teams with various projects.

The Payroll Manager will oversee global payroll operations, ensuring compliance, accuracy, and efficiency across multiple jurisdictions, while managing teams and improving payroll processes.

Part-time administrative and operational support for a financial planning practice: manage advisor calendar and client communications, process account paperwork and service requests, maintain Wealthbox CRM, prepare meeting materials, and own projects to improve client service and operational efficiency.

Serve as a Fractional CTO providing executive-level technology leadership, aligning engineering with business strategy, and advising on AI initiatives for high-growth companies.