Top Remote Operations & Support Jobs in Detroit, MI

Support jury research, mock trials, and focus groups by configuring and operating trial presentation and data-collection technology, managing AV logistics, capturing and editing video, building OnCue databases, troubleshooting live presentations, and coordinating with research and litigation teams. Frequent travel (40-50%) for on-site sessions required.

Lead planning and real-time execution of AP Reading operations for assigned subjects. Manage Reader deployment (onsite and at-home), staffing, prompt coverage, vendor coordination, site logistics, and issue escalation. Direct 1-2 analysts, monitor scoring performance, produce reports, and drive continuous improvement to meet throughput, quality, and completion targets.

Administer and maintain VA enterprise infrastructure: Windows/Linux servers, VMware hosts, storage and backup systems. Perform patching, backups/restores, provisioning, troubleshooting, SCCM testing, incident response, documentation, and occasional after-hours/on-site support to ensure availability, security, and recoverability for 35,000+ users.

Support underwriters on property accounts by collecting and reconciling submissions, setting up accounts, inputting rating and reinsurance data, producing quotes and binders, issuing policies/endorsements, performing quality checks, ordering/analyzing risk and catastrophe reports, and handling broker service requests.

Lead and scale Revenue Operations: own GTM tech stack (Salesforce), establish RevOps processes and governance, build revenue intelligence and forecasting, drive sales enablement, optimize territory/comp plans, and align Sales, Marketing, Finance, and Product to improve pipeline health and revenue outcomes.

Lead monitoring center vendor relationships and operational performance, establish SLAs and SOPs, analyze metrics, drive continuous improvement, and build a Quality Assurance function to monitor, evaluate, coach, and implement quality technologies across Member Experience.

Lead ERP implementation and optimization for project and product cost management in a capital equipment environment. Map and redesign processes, gather requirements, configure functional modules, perform data migration and testing, recommend out-of-the-box vs custom solutions, produce training and change management materials, and support end-user adoption.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Own complex order workflows from quote-to-cash, evaluate and process customer orders for accuracy and compliance, resolve non-standard deal scenarios with Sales/Finance/RevOps, analyze order data to identify root causes, and document/process improvements to increase scalability and throughput.

Lead global revenue operations and commercial systems for Employer Services. Own Salesforce platform and revenue tech stack, standardize quote-to-revenue, govern forecasting and pipeline, align revenue integrity with Finance, and drive transformation, automation, and adoption across cross-functional teams.