Get the job you really want

Top Remote Customer Success Jobs in Detroit, MI

885+ Job Results
20 Hours Ago
USA
Remote
683 Employees
Entry level
683 Employees
Entry level
AdTech • eCommerce
The Client Success Representative at INFUSE is responsible for building strong client relationships, ensuring the timely delivery of solutions, and communicating progress on initiatives. This role involves identifying growth opportunities, assisting with client requests, and performing various administrative and operational tasks in a dynamic environment.
20 Hours Ago
2 Locations
Remote
923 Employees
Junior
923 Employees
Junior
Artificial Intelligence • Software • Automation
The Experienced Customer Support Engineer at ABBYY will troubleshoot complex issues for B2B customers, primarily through Zendesk. Key responsibilities include resolving tickets, collaborating with teams, writing knowledge base articles, and communicating effectively in English. The role requires technical skills in operating systems, databases, and programming with some experience in C++ and basic knowledge of other languages.
20 Hours Ago
2 Locations
Remote
923 Employees
Senior level
923 Employees
Senior level
Artificial Intelligence • Software • Automation
The Enterprise Customer Experience Manager focuses on managing enterprise customer support contracts, ensuring high customer satisfaction and retention through proactive engagement, issue resolution, and advocacy for customer needs within the organization. This role involves tracking customer health metrics and collaborating with support teams to fulfill service obligations and enhance service quality.
20 Hours Ago
USA
Remote
46 Employees
65K-75K Annually
Junior
46 Employees
65K-75K Annually
Junior
Information Technology
As a Customer Success Manager at Spaceback, you will be the main contact for clients, focusing on onboarding, campaign planning and optimization, performance monitoring, and product feedback. Your role involves communication with clients, educating them on best practices, and collaborating with teams to enhance user satisfaction and product usability.
20 Hours Ago
United States
Remote
3,118 Employees
Entry level
3,118 Employees
Entry level
Machine Learning • Cybersecurity
As a Customer Success Manager, you will drive customer loyalty and adoption of Trellix solutions, articulate the value of these services, and ensure customer satisfaction. The role involves developing trust-based relationships with key stakeholders, understanding their business strategies, overseeing onboarding, and coordinating with Sales for account transitions.
21 Hours Ago
United States
Remote
31 Employees
70K Annually
Mid level
31 Employees
70K Annually
Mid level
Other • Analytics
As a Senior E-Commerce Client Manager, you will manage client relationships, oversee bookkeeping, handle complex accounting tasks, and improve financial processes. You'll also train bookkeepers, onboard new clients, and ensure accurate financial reporting for small businesses.
21 Hours Ago
15 Locations
Remote
132 Employees
Mid level
132 Employees
Mid level
Fintech • Information Technology
As a Customer Success Manager at Alpaca, you will ensure customer satisfaction and retention by managing customer relationships post-launch. You'll act as the primary contact for B2B customers, facilitate effective communication, drive feature adoption, and develop strategies for customer success, while identifying areas for improvement.
22 Hours Ago
USA
Remote
327 Employees
Junior
327 Employees
Junior
Software
As a Customer Success Manager for the Public Sector, you will support data science teams in using Posit's software products, driving customer retention and adoption by understanding their needs, managing renewal processes, and collaborating with sales and engineering teams to ensure successful implementation.
Top Benefits:
401-K
401-K Matching
Company Equity
+22 More
23 Hours Ago
USA
Remote
473 Employees
Senior level
473 Employees
Senior level
Artificial Intelligence • Information Technology • Consulting
The Technical Account Manager will be the primary contact for major AI-focused customers, helping resolve technical issues related to Nebius Cloud services and managing large-scale AI deployments. This role involves customer support, sales collaboration, product liaison, and stakeholder management.
23 Hours Ago
USA
Remote
175 Employees
95K-112K Annually
Mid level
175 Employees
95K-112K Annually
Mid level
Security • Cybersecurity
As a Customer Success Manager, you'll ensure customer satisfaction and drive platform adoption, nurturing relationships with stakeholders and acting as a trusted advisor. Responsibilities include establishing success criteria, educating customers about features, addressing escalations, maintaining a feedback loop, and presenting value reviews to enhance retention and growth.
23 Hours Ago
USA
Remote
175 Employees
119K-140K Annually
Mid level
175 Employees
119K-140K Annually
Mid level
Security • Cybersecurity
As a Customer Success Manager, you will enhance customer satisfaction and retention by developing strong relationships, driving platform adoption, and acting as a trusted advisor. The role involves managing expectations, delivering business reviews, and maximizing return on investment for customers.
23 Hours Ago
USA
Remote
175 Employees
119K-140K Annually
Junior
175 Employees
119K-140K Annually
Junior
Security • Cybersecurity
The Customer Success Manager will build and maintain strong relationships with customers, ensuring they gain maximum value from the platform. Responsibilities include driving product adoption, managing customer feedback, and conducting business reviews to demonstrate ROI and facilitate renewals. The role requires excellent communication and analytical skills to handle any escalations and support a positive customer experience.
23 Hours Ago
USA
Remote
10,130 Employees
Expert/Leader
10,130 Employees
Expert/Leader
Cloud • Software • Analytics
The Lead Technical Account Manager at NICE is responsible for managing complex customer accounts, resolving technical issues, and providing exceptional service. They are experts in telecommunications and related technologies, ensuring customer satisfaction and driving usage of NICE's software products.
All Filters
Date Posted
Job Category
Experience
Industry
Company Name
Company Size