Top Remote Customer Success Jobs in Detroit, MI
As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
The Senior Public Funds Specialist at Bosch focuses on securing public funding, primarily through grants from Federal and State agencies, to support research and development. Responsibilities include opportunity mining, developing grant applications, maintaining compliance policies, and collaborating with internal and external partners to leverage funding for projects in mobility and clean energy.
The Renewals Specialist will manage the renewal process for existing customers, coordinating with the Customer Success Manager and Account Executives to ensure a smooth renewal experience. Responsibilities include retaining and increasing subscription revenue, migrating customers to new contracts, and creating proposals and contracts for renewals.
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The Renewals Specialist will manage the account renewal process, collaborating with the Customer Success Manager and Account Executives to enhance customer experience and retain subscription revenue. Responsibilities include creating client proposals, updating renewal forecasts, and facilitating upsells while maintaining high on-time renewal rates.
The Epicor ERP Specialist will act as a business advisor, collaborating with various departments to analyze and implement Epicor ERP solutions. Responsibilities include documenting processes, providing user training, supporting system upgrades, and developing BI reports. The role involves ensuring effective adoption of ERP functionalities and participating in testing phases.
As a Senior Climate Resiliency Specialist, you will lead initiatives for applied climate adaptation in the energy sector. Collaborating with various stakeholders, you will enhance energy infrastructure resilience through innovative solutions, data analysis, and strategic planning. You will also excel in communication through compelling presentations and reports.
The Grantee Specialist will support Head Start programs by providing training and technical assistance to improve compliance with federal standards. This role involves both onsite and virtual consultations, quality improvement plan development, and communication with regional offices to enhance program management and operations.
As a Global Success Manager, you will drive client adoption of the Ontic platform, manage client communications, and provide strategic guidance to ensure client retention. You'll work closely with clients to help them achieve their business objectives and assist internal teams in product-related decisions while identifying growth opportunities and managing renewals.
The Customer Success Manager at Salsify is responsible for managing the post-sales lifecycle for a portfolio of Enterprise and Global customers, ensuring they achieve business value from their ProductXM investment, leading product adoption, executing success plans, and conducting business reviews while collaborating across teams.
The Client Executive, Reseller at Headspace is responsible for managing client relationships, onboarding new clients, driving adoption and renewals, and collaborating with internal teams to deliver value. This role requires proactive management of client documentation and reporting, as well as acting as a voice for clients to inform strategy and identify advocacy opportunities.
The Customer Solutions Manager will build relationships with Vonage’s API customers, ensuring they are effectively utilizing the communication solutions provided. Responsibilities include defining success plans, educating customers, monitoring progress, identifying upsell opportunities, and resolving technical issues. The role requires strong organizational skills and the ability to engage with multiple accounts simultaneously.
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