Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

Handle inbound or outbound calls with prospective students, screen inquiries using interactive scripts, warm-transfer qualified leads to admissions advisors, disposition calls accurately, meet quality and performance metrics, log into multiple contact systems, and work flexible shifts including evenings and weekends.

As a Claims Administrator, you will support claims processing, ensure data accuracy, handle incoming claim reviews, and facilitate claims routing, while collaborating with internal teams.

Provide remote virtual administrative and operational support for 2-5 clients. Manage and execute projects, scheduling, email, lead conversion, research, and data entry. Meet deadlines, adapt to changing priorities, use web-based apps and AI tools, and communicate effectively across varied client personalities.

Advise as an outbound Playbook Architect: design multi-channel, intent-driven outbound sequences, write copy frameworks and AI prompt logic, and deliver ready-to-launch playbooks that maximize replies and booked meetings. Work asynchronously as an equity-bearing advisor while keeping a full-time job.

Design and produce a multi-module workshop series on Agentic AI for IT Support and Data Analytics: create lesson plans, scripts, demos, and 5–8 minute on-camera videos; build 30–45 minute hands-on workshops and performance-based assessments; translate real job tasks into progressive learning aligned to entry-level roles.

Lead adoption of AI and agent-driven automation across production to optimize localization workflows. Onboard enterprise customers, define SLAs/KPIs, scope services and pricing, manage escalations and remediations, report performance, and drive continuous improvement and cross-functional implementation.

Lead and support the Closing team to ensure timely, compliant mortgage closings. Manage pipelines and rush requests, train staff, implement workflows and guidelines, produce management reports, monitor defects, liaise with branches and delivery teams, and drive process improvements.

Manage compliance activities for NERC registered projects, regulatory filings, project registration, and workflow for Compliance Analyst while leading stakeholder meetings.

Manage and monitor residential eviction processes nationwide through attorney and REO agent networks. Negotiate relocation assistance, conduct inventory reviews, and liaise with legal counsel to ensure compliant, timely transitions from occupied to vacant status. Coordinate multi-state foreclosure and eviction activities while maintaining documentation and client communication.

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.