Top Remote Operations & Support Jobs in Dallas-Fort Worth, TX

Support delivery for the Connect Close platform by documenting requirements, workflows, and acceptance criteria; capture meeting notes; update Jira; research system functionality; identify process gaps; assist with UAT, defect triage, release readiness, and documentation; and develop knowledge of title, escrow, settlement, and state-specific rules.

Volunteer administrative assistant to support organizational workflows: coordinate across teams, prepare presentations and reports, support internal communications, and assist with ad-hoc support tasks to advance the nonprofit's mission.

Support the Chief of Staff with operational and financial workflows: manage accounts receivable/payable, coordinate travel and procurement, document and improve processes, build lightweight automations, and assist hiring/onboarding tasks for a fast-growing, remote-first agency.

Administer and secure enterprise IT and OT environments across sites, supporting Windows Server, virtualization, networking, cloud (Azure/M365), PLC/SCADA integrations, backups, DR, segmentation and Zero Trust initiatives. Provide Tier 2/3 escalation, network/OT troubleshooting, monitoring, documentation, compliance support, and collaborate with infrastructure, security, and manufacturing teams to maintain production uptime.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Provide Tier 3 support for Microsoft Dynamics 365 and Power Platform: troubleshoot complex incidents, perform RCA, manage Microsoft escalations, maintain Dataverse and environment lifecycle, support integrations, document resolutions, and mentor lower tiers while following ITIL-aligned processes.

Lead GTM and revenue operations initiatives: own sales toolstack, optimize lead routing and AE/BDR workflows, design AI-native automation, run hypothesis-driven tests, and operationalize trusted data across Sales and Marketing.

Provide Tier 3 technical support for Dynamics 365 and Power Platform: troubleshoot complex incidents, perform root cause analysis, manage Microsoft escalations, maintain Dataverse and environment lifecycle, support integrations and security, document resolutions, and mentor Tier 1/2 engineers while following ITIL processes and participating in on-call rotation.

Provide dedicated remote IT support managing high ticket volumes and SLAs; troubleshoot Mac and Windows systems; provision devices and accounts; support onboarding/offboarding; assist with MDM, network, and hardware rollouts; maintain documentation and compliance (SOC2/HIPAA); configure automations; and mentor junior staff.