Top Remote Edtech Customer Success & Experience Jobs

Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.

As a Customer Experience Specialist, you will provide empathetic support to healthcare professionals through chat, voice, and email while troubleshooting issues and maintaining accurate documentation. You're expected to personalize communication, monitor trends, assist onboarding, and uphold company values.

The Account Coordinator supports customer accounts through administrative tasks, generating quotes, managing CRM data, and improving efficiency in service delivery.

This position is for applicants referred by Open English employees. Candidates should disclose their referrer during application.

The Math Teaching Assistant will support students in a remote setting, guiding them through academic challenges, grading, and providing feedback on assignments.

Lead and manage customer onboarding for Allego's revenue enablement platform, ensuring successful implementation and user adoption through project management and strategic guidance.

Teach at risk youth in a summer program, focusing on personalized instruction. Provide support and engage students creatively in a small class setting.

The Scholar Success Manager supports the LOC Scholars program by co-designing and implementing college advising and success programming, building relationships with students, and maintaining detailed case notes.

As a Partner Strategy Lead, you will enhance partner success through strategic planning, initiative leadership, and relationship management with senior leaders, aiming for growth and retention.

Lead end-to-end implementations of the Course Planner product for K-12 districts, manage diverse client portfolios, resolve data integration issues, and drive adoption. Collaborate with Customer Success Managers, document product/process improvements, assist with QA, and present technical concepts clearly to stakeholders.