Top Remote Edtech Customer Success & Experience Jobs

As Implementation Manager, you will oversee customer deployments of the Odyssey platform, ensure successful implementations, and facilitate communication across teams to enhance customer experience and satisfaction.

Own design, development, and delivery of customer training programs. Build scalable learning assets, run webinars and VIP sessions, manage program operations and metrics, and represent customer needs across product, marketing, and revenue teams.

Lead end-to-end implementations of the Course Planner product for K-12 districts, manage diverse client portfolios, resolve data integration issues, and drive adoption. Collaborate with Customer Success Managers, document product/process improvements, assist with QA, and present technical concepts clearly to stakeholders.

As a Success Engineer, you will act as a technical liaison between customers and engineering teams, troubleshooting issues and optimizing product usage.

As a Solutions Engineer, you'll work with sales and customer experience teams, providing technical guidance and support throughout the sales process and customer implementations.

The National Literacy Consultant aids sales by leveraging Lexia's curriculum solutions and the Science of Reading to improve PK-12 literacy outcomes through presentations and strategic partnerships with district leaders.

The Partnership Success Manager will enhance client satisfaction and retention by developing strategies, managing contracts, and fostering relationships to promote Teachstone solutions.

As a Program Leader, you will manage school fundraising programs, lead a team, oversee events, and engage students while ensuring client satisfaction.

The Enrollment Advisor facilitates prospective students through the application process, ensuring they have the information needed to choose the right University and program.

The Client Services Rep acts as the primary contact for clients, managing transportation logistics, ensuring compliance, and maintaining communication with various stakeholders while providing high customer service.