Top Remote Edtech Customer Success & Experience Jobs

The Customer Success Manager drives customer retention and account growth by providing high-touch service, identifying upsell opportunities, and ensuring satisfaction with Rethink's ABA treatment solutions.

The Engagement Coordinator at ReUp Education engages with students to reconnect them with their education, facilitates resources, and builds strong relationships through effective communication.

As Director of Public Sector Sales at Udemy, you will lead a team focused on revenue growth, sales strategy, and customer acquisition in the public sector.

The Account Manager is responsible for client engagement, managing client accounts, driving enterprise growth, and collaborating cross-functionally to optimize solutions while exceeding sales targets.

As a Customer Experience Advisor, you will manage student interactions to enhance their experience, handle escalations, and utilize support tools efficiently.

The Customer Success Manager will manage the customer lifecycle, focusing on onboarding, engagement, and renewal while ensuring customer satisfaction and product value.

The Customer Success Manager will onboard and support schools using Epic's platform, manage relationships, monitor engagement, and advocate for customer needs.

The Curricular Solutions Architect will lead product demonstrations, map product features to curricular needs, and support customer onboarding to enhance Brisk's educational impact.

The Teaching and Learning Strategist (Psychology) at Macmillan Learning analyzes pedagogical needs, collaborates with various teams, and engages instructors to enhance courseware and digital solutions in education.

The Manager, Customer Success leads the North America team, focusing on retention, opportunity generation, coaching, churn forecasting, and operational execution.