Top Remote Edtech Customer Success & Experience Jobs

The Billing Specialist manages client accounts, submits claims to insurance, handles billing errors, and ensures compliance with payor rules while maintaining a positive team environment.

As a Customer Success Manager, you will manage relationships with strategic school districts, promote BrainPOP's resources, facilitate onboarding, and pursue growth opportunities while ensuring customer satisfaction and retention.

The Enterprise Client Success Manager manages relationships with assigned clients, ensures satisfaction, drives product adoption, and identifies new opportunities for ClassWallet's solutions.

As Director of Partner Success, you will manage higher ed partnerships, drive enrollment goals, and ensure client satisfaction through strategic collaboration and communication.

The Metro Service Manager oversees client operations and issue resolution, ensuring premium service delivery and client satisfaction through strong relationships and collaboration with cross-functional teams.

The Sr Manager, ProServe Onboarding leads the onboarding strategy for enterprise customers, ensuring quick value realization and operational excellence through team management and collaboration.

The Customer Success Manager will manage the customer lifecycle, focusing on onboarding, engagement, and renewal while ensuring customer satisfaction and product value.

As a Support Associate, you'll handle inquiries, resolve issues, maintain records, collaborate with the team, and enhance customer experience, ensuring satisfaction for parents and vendors.

As an Account Manager, you will nurture customer relationships, renew contracts, conduct training, advise on campaign strategies, and drive customer advocacy to improve engagement and success in the higher education sector.

As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.