Top Remote Customer Success & Experience Jobs in Columbus, OH

Provide personalized support to customers via phone and text, addressing their needs and enhancing customer satisfaction while mastering product knowledge.

The Support Engineer I acts as the first point of contact for customers, resolving technical issues, and ensuring an excellent customer experience with Cleo software.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

The Account Manager oversees affiliate and restaurant relationships, focusing on maximizing platform utilization, ensuring satisfaction, and driving growth through strong communication and relationship management. Responsibilities include performance monitoring, problem solving, and cross-functional collaboration.

As an Account Manager, you will manage provider relationships, ensure compliance with regulations, drive outreach programs, and optimize healthcare practices to enhance provider performance.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Senior Director of Services will lead Jasper's AI services organization, driving customer success and revenue through scalable solutions and technical leadership.

The Digital Customer Success Manager will drive customer adoption, engagement, and expansion through scalable programs, leveraging data and automation, while contributing to a strategic approach within the Customer Success organization.

Lead Value Consultant responsible for executing value management strategy, enhancing customer value initiatives, and driving cross-functional collaboration for impactful outcomes.

The Account Based Strategist role involves developing ABM programs, collaborating with teams, and utilizing analytics to enhance enterprise accounts engagement and growth.

This role involves supporting customers in operationalizing the Falcon platform for security, conducting onboarding meetings, and ensuring customer satisfaction and project success through effective communication and expertise in endpoint security.

The Revenue Innovation Director, Fal.Con will strategize and implement a global revenue model for CrowdStrike's major cybersecurity event, driving innovative sponsorship opportunities and enhancing audience engagement through strategic partnerships.

The Customer Value Architect will support sales and customer success by driving value proposals, enhancing customer journey, and mitigating risks, focusing on enterprise clients.

The Client Executive will manage relationships with health insurance underwriting clients, leading touchpoints, generating insights, documenting meetings in Salesforce, and understanding client business objectives.