Top Remote Customer Success & Experience Jobs in Columbus, OH

The Business Banking Virtual Specialist enhances client experiences by providing tailored banking solutions, managing portfolios, and resolving issues through client outreach.

As a Customer Success Manager, you will manage client relationships, ensuring compliance and driving growth through effective collaboration and project management.

As a Customer Service Representative, you will provide excellent customer service to clients in financial hardship programs through inbound and outbound calls, resolve client issues, and maintain client relations.

The Director of Post Sale Operations will lead Customer Success strategies, develop metrics, own the tech stack, and ensure alignment across departments.

The role involves providing pre-sales technical expertise for ServiceNow solutions, including customer engagement, technical presentations, solution design, and collaboration with sales and engineering teams.

The Solutions Consultant provides technical expertise in the sales process, collaborates with teams, and conducts product demonstrations and training for healthcare software solutions.

The role involves managing customer deployments of IoT solutions, ensuring success through training, support, and communication, while building relationships with enterprise clients.

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

The CRM Manager will lead the CRM strategy and execution for DraftKings and Golden Nugget, enhancing player engagement and retention through data-driven campaigns and insights.

The Professional Services Consultant will onboard and support new customers, guide platform optimizations, and facilitate workshops to enhance user adoption and success.