Top Remote Customer Success & Experience Jobs in Columbus, OH

As a Solution Consultant, you'll lead strategy and partnerships within the Energy sector, driving revenue through customer relationships and innovative AI solutions.

The Retention Specialist educates clients on financial hardship programs, empathizes with their situations, retains clients, and meets retention goals through effective communication and problem-solving skills.

The Director of Circle Ventures will lead the development and execution of venture investments, shaping the ecosystem around USDC and driving strategic partnerships for innovation.

The Senior Collections Specialist will assist borrowers in overcoming financial challenges through effective negotiation and personalized solutions while achieving performance metrics in collections.

Lead and develop a team of Technical Support Specialists, driving AI initiatives and supporting operations that connect to business outcomes, while ensuring high customer experience and team performance.

As a Customer Service Representative, you will provide exceptional service by assisting policyholders with policy details, claim status, and payments while maintaining communication via phone and email.

As an Account Manager, you will nurture relationships with existing customers, focusing on retention and upselling, while monitoring account health and driving renewals.

The role involves managing service partner relationships, driving customer success, facilitating onboarding, and supporting performance and growth of partner accounts.

Lead and manage US payroll and benefits teams, ensuring compliance and operational excellence. Design implementation processes and partner with cross-functional teams to enhance service delivery.

Lead the US CX payroll and benefits team, ensuring compliance, operational excellence, and team performance while partnering with product and engineering teams.

As a Customer Service Representative, you'll manage inbound customer calls, provide exceptional service, handle payment processing, and maintain customer accounts post-training.

As a Client Value Partner at Celonis, you will drive customer success and value realization through strategic partnerships, engagement with C-Level executives, and mentorship within the Value Engineering team, focusing on the Utilities & Energy sector.