Top Remote Customer Success & Experience Jobs in Columbus, OH

As a Solution Consultant, you'll lead strategy and partnerships within the Energy sector, driving revenue through customer relationships and innovative AI solutions.

As a Customer Care Advisor at Circle, you will assist global customers by resolving inquiries and troubleshooting technical issues, focusing on enhancing the overall customer experience. Your role includes crafting tailored communications, working with stakeholders, establishing processes, and supporting the team’s operational objectives.

Manage and mature Upstart's privacy program, embedding privacy controls into products and ensuring compliance with regulations. Lead assessments and collaborate with various teams on data safeguards.

The Retention Specialist educates clients on financial hardship programs, empathizes with their situations, retains clients, and meets retention goals through effective communication and problem-solving skills.

Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

As a Customer Experience Intern, you will streamline processes, execute deliverables, and collaborate across teams to enhance the department's success.

As a Customer Retention Representative, you will engage with policyholders, address cancellation concerns, provide retention solutions, and maintain accurate records.

As a Bilingual Insurance Verification Specialist, you will verify life and health insurance applications through customer calls, document information, and assist in the underwriting process.

The Bilingual Insurance Verification Specialist will verify life and health insurance applications by making outbound calls to customers, document required information, and support underwriting processes while maintaining communication with management and meeting performance metrics.

The Senior Client Success Manager - Programmatic manages programmatic campaigns, leads client communications, and drives campaign performance and retention. Requires extensive expertise in DSP and collaboration with sales and operations teams.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The GTM Engineer II will manage strategic customer relationships, drive adoption and revenue growth, and advise executives on GTM strategy while navigating complex organizations.