Top Remote IT Support & Helpdesk Jobs in Columbus, OH

Provide on-site Tier 1 technical support at Novato HQ: triage helpdesk tickets and Slack requests, troubleshoot hardware/software/network issues, onboard users, maintain documentation, perform routine maintenance, and participate in a rotating weekend on-call schedule.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Workplace Technology Engineer provides technical support, resolves issues, and optimizes collaboration tools and platforms in a remote-first environment.

The Major Incident Manager coordinates the response to major IT incidents, drives resolutions, leads cross-functional teams, manages communication, and drives process improvements.

The Ticketing Analyst manages ticketing environments by monitoring, triaging, and tracking tickets while ensuring timely resolution and data quality within a production service delivery setting.

The IT Support Specialist II provides high-quality technical support for hardware, software, and network issues, manages user accounts, performs system maintenance, collaborates with IT teams, and suggests process improvements.

The UKG Support Analyst focuses on configuring calculated accruals within the UKG Pro WFM, managing support tickets, and collaborating with HR and IT teams.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The Senior Digital Video Specialist supports digital video tools, troubleshoots issues, manages partner platforms, and assists with onboarding and general station support.

The Tinman Support Specialist provides support and troubleshooting for the Tinman loan origination system, interacting with users and internal teams, managing issues, and ensuring effective system usage throughout the loan lifecycle.