Top Remote Operations & Support Jobs in Columbus, OH

Leads commercial process excellence across sales, business development, and deal execution. Identifies process gaps, designs Lean-based workflows, deploys AI and automation, owns SOP governance, leads change management and role-specific training, monitors adoption and process drift, and maintains continuous improvement cadences. Partners with GTM leadership, market leaders, account managers, deal desk, and enterprise Lean teams to reduce manual effort and improve commercial effectiveness.

Provides second-line internal IT support for a distributed workforce. Responsibilities include incident resolution, Microsoft Entra ID and Microsoft 365 administration, macOS and Windows device management, onboarding and offboarding, access reviews, automation, endpoint security, audit support, documentation, and IT project work. The role covers US hours in a follow-the-sun model and collaborates with Engineering, People, Finance, and Security teams.

Provides administrative and office support by managing schedules, travel arrangements, communications, visitors, meetings, reports, presentations, filing, and office supplies. Screens calls, transcribes meeting minutes, conducts research, and assists management and visitors while maintaining a professional and positive workplace experience.

Supports daily digital content curation and metadata validation for written and audio content. Reviews content for accuracy and completeness, applies guideline-based corrections, documents issues in internal tools, manages assigned queues, and escalates unclear or high-impact problems. The role requires adherence to SOPs, quality standards, security requirements, and turnaround targets, along with participation in training and calibration sessions.

Visit cafes across an assigned city and assess their work-friendliness for travelers. Verify WiFi quality, internet speed, passwords, outlets, seating, ambience, and other details, then submit accurate information through a digital survey. Plan visits across neighborhood clusters, work independently, and maintain high data quality and consistency. The role is suited to college students or people with flexible part-time schedules who are reliable, proactive, detail-oriented, and comfortable traveling independently within their city.

Leads day-to-day operations across order fulfillment, scheduling, inventory, service coordination, returns, vendors, and customer issue resolution. Establishes KPIs and operating cadences, improves workflows, documents SOPs, manages vendor performance, supports forecasting and capacity planning, and coaches team members. The role also prepares operations for business growth through process improvements, automation, documentation, and cross-functional coordination.

Leads recruitment and speaker contracting for medical education events, coordinating timelines, deliverables, cross-functional teams, client updates, status reporting, and issue resolution. The role manages multiple events, maintains event data and analytics, supports key accounts, and identifies process improvements. Strong organization, communication, multitasking, and proficiency with Microsoft Office are required. A bachelor's degree is required, with 1–3 years of experience preferred.

Leads CrossFit’s global affiliate business, overseeing network growth, retention, operational support, performance metrics, budgeting, and business model optimization. Partners across departments to improve value for affiliate owners, gathers field feedback, and develops scalable operating frameworks. Recruits and mentors the affiliate operations team while driving sustainable growth and operational excellence across the global network.

Provides remote administrative and logistical support for basketball clients, including coordinating appointments, maintaining calendars and travel itineraries, communicating with agents and staff, and managing schedules, deadlines, and priorities. The internship requires 20 hours per week from January 26 through April 30, 2027, occasional early morning or evening availability, and eligibility to receive college credit. This is an unpaid internship.

Leads and develops a team of up to 15 genealogical researchers and Research Managers. Oversees research quality, professional standards, client satisfaction, project allocation, and operational bottlenecks while managing a portfolio of active client cases. Partners with operations leadership on hiring and goals, collaborates with client relationship managers, and provides executive-level input on product quality and client experience.