Top Remote Operations & Support Jobs in Columbus, OH

As a Claims Analyst, you will manage high-value cargo claims, ensuring accurate handling, financial integrity, and compliance while mentoring junior team members and fostering cross-functional collaboration.

Lead design and execution of a control framework for Consumer & Community Banking, using data analytics and automation to detect, escalate, and remediate control issues. Drive anti-fraud and cybersecurity initiatives, manage stakeholder relationships across Legal/Compliance/Audit/Risk, lead change and knowledge-sharing, and coach teams to improve risk posture and operational resilience.

Lead quality control and assurance for Compliance Operations, perform AML process reviews (KYC, transaction monitoring, screening), drive process improvements, partner with stakeholders and vendors, deliver quality reporting and scale the quality program.

Provide multi-channel technical support for Corptax customers, triage and resolve installation and configuration issues, document cases, review knowledge base content, perform release testing, collaborate with teams, and participate in on-call rotation and occasional overtime.

Develop, maintain, and update policies, procedures, and member-facing disclosures to ensure regulatory compliance and clarity. Partner with compliance, legal, risk, and business stakeholders, conduct gap analyses and document reviews, manage version control and publication, and maintain audit-ready centralized repositories under tight timelines.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.

Lead the commissions function end-to-end: plan design, quota support, calculation and payout, CaptivateIQ administration, reporting, dispute resolution, and scaling processes and team to align incentives with company GTM and pricing evolution.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Provide best-in-class travel support across chat, call, and email; manage hotel, flight, car and rail bookings; maintain supplier and system knowledge; resolve issues within SLA; advise on fares, ticketing, and compliance; provide feedback to product teams and meet performance metrics.

The Compliance Reporting Program Manager will coordinate compliance and regulatory reporting initiatives, manage workflows, and drive cross-functional collaboration for accurate and timely reporting.