Top Remote Operations & Support Jobs in Columbus, OH

The Director oversees sourcing, structuring, and execution of complex Build-to-Suit developments while managing cross-functional workflows and client relationships. Responsibilities include pipeline management, transaction execution, and supporting customer requirements in land acquisitions and redevelopment.

Provide remote customer support for top-tier brands: troubleshoot issues, manage transactions and customer data, deliver empathetic service, maintain professionalism, and handle multiple priorities in a fast-paced environment.

Lead and scale the Revenue Operations practice as a senior, client-facing player-coach. Manage and mentor RevOps engineers, oversee complex Salesforce, Pardot, and HubSpot implementations and audits, troubleshoot architecture and integrations, translate technical findings for executives, support scoping and sales, and develop repeatable processes, documentation, and delivery standards.

Conduct quality assurance audits and file reviews of commercial underwriting to ensure compliance with guidelines and regulations. Document findings, present feedback, support calibration, analyze audit trends, assist in QA procedures and reporting, and participate in process and training improvements.

The Operations Support Compliance Auditor will evaluate and audit compliance and operational tasks at automotive service locations, ensuring effective processes and training staff. Responsibilities include conducting audits, developing process improvements, and maintaining communication with leadership.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Lead and optimize HubSpot-based CRM systems for outsourced sales operations. Audit, deploy, and integrate CRMs with dialers, schedulers, and reporting tools; enforce data integrity and governance; produce SOPs and documentation; support onboarding, reporting alignment, and ongoing CRM improvements to scale sales performance.

The e-Billing Analyst manages invoice submissions via e-billing platforms, resolving issues, and providing exceptional customer service in a fast-paced environment.

Provides administrative, reporting, workforce management, and project coordination support for Call Center and Customer Success operations. Maintains operational reports, trackers, documentation, and action items; coordinates onboarding and initiative deliverables; monitors call queues and staffing during peak periods; supports compliance, audits, corrective actions, and process improvement. Works with leaders and business partners to improve operational efficiency and ensure timely execution of sales, retention, and service-level initiatives.

Leads the end-to-end provider termination process, coordinating stakeholders across business functions and regions. Uses process analysis, benchmarking, data analytics, and re-engineering to improve member, provider, and associate experiences while reducing friction and costs. Establishes governance, prioritizes improvement opportunities, develops leadership insights, and advises senior executives on complex functional strategies. Requires expertise in payer/provider contracting, business process improvement, cross-functional influence, and project or people leadership.

Investigates, evaluates, negotiates, and resolves automobile physical damage claims. Reviews coverage, vehicle damage, liability, applicable laws, subrogation potential, and financial losses; coordinates repairs, settlements, rentals, inspections, and claim payments. Documents claim files, identifies policyholder benefits, refers cases when necessary, and manages claim closure using company systems. The role may handle total losses, direct repair shop compliance, and simple litigation cases.

Manages homeowners insurance claims from assignment through closure. Responsibilities include contacting insureds, investigating losses, analyzing policy coverage and state law, evaluating damages and claim value, reviewing estimates, negotiating settlements, approving payments, identifying recovery opportunities, documenting claim files, and referring complex matters to appropriate units. The role is primarily remote, with occasional travel and potential in-person inspections or meetings.