Top Remote Senior Level Jobs in Cleveland, OH

Partner with enterprise financial firms to design and implement scalable practice management programs. Lead executive engagement, success roadmapping, content and curriculum development, and live facilitation. Drive adoption through program design, data-driven recommendations, and feedback to Product. Travel regularly to client sites and industry events to deliver sessions and represent Zocks as a subject-matter expert.

Lead enterprise practice management engagements for large RIAs, broker-dealers, banks, and insurers. Design rollout strategies, build scalable enablement programs and content, run discovery workshops, analyze data to recommend operational improvements, and deliver in-person/virtual facilitation and industry presentations. Act as enterprise client voice to product and travel frequently for client meetings and conferences.

Manage end-to-end California workers' compensation claims, including complex/high-exposure files. Conduct investigations, determine compensability, set reserves, manage medical and indemnity benefits, control litigation and legal costs, negotiate settlements, and provide excellent service to agents and insureds while mentoring junior adjusters and improving claims processes.

Lead operational risk management for Workplace Solutions globally, assessing risks for new initiatives, overseeing risk assessments and testing, reviewing loss events, supporting regulatory deliverables, engaging with horizontal risk programs, preparing materials for governance forums, and promoting a strong operational risk culture across regions and stakeholder groups.

Execute and manage compliance and operational risk testing: assess control design and effectiveness, identify gaps, drive remediation, improve testing methods, and collaborate with stakeholders to ensure timely, accurate risk controls and reporting.

Lead technology risk strategy and controls for Infrastructure Platforms: identify, assess, and mitigate compliance and operational risks; manage controls reporting, governance, and issue remediation; collaborate with product, control owners, regulators, and senior leaders; run strategic projects and large teams to strengthen the firm’s technology resilience.

Design, build, and maintain high-throughput data ingestion and processing pipelines; integrate AI-powered infrastructure; implement and support complex computing algorithms and distributed services; own systems end-to-end including architecture, observability, reliability, and operational support; lead architectural initiatives and reduce system complexity while maintaining performance on large-scale real-time data.

Serve as primary post-sales contact to drive onboarding, adoption, retention, and expansion for industrial cybersecurity customers. Build relationships, define success metrics, manage churn risk, monitor account health, execute success plans, maintain SFDC records, and collaborate with sales, TAMs, services, intelligence, and support.

Lead and manage an adversary hunting team focused on OT threat groups. Perform hands-on hunting using Synapse and Storm Query Language, produce WorldView reports and detection artifacts, collaborate with intelligence and malware analysis, refine KPIs, support incident response surges, recruit and develop staff, and represent the team externally.

Lead intake, roadmap, and governance for an AI automation/platform team. Harden and ship business-built AI apps to production with secure GCP platforms, define acceptance criteria and responsible-AI gates, manage vendor buy-vs-build decisions, drive adoption, measure outcomes, and manage AI economics and stakeholder communication.

Lead a global campaign operations team to execute multi-channel digital marketing campaigns. Build scalable processes, enablement, and automation; partner on marketing systems, leverage AI to improve workflows, and track campaign KPIs to drive optimization and performance.

Transform data into actionable insights by building dashboards, reports, and visualizations. Partner with cross-functional teams and data engineering to ensure data quality, lineage, and AI-ready metadata. Audit datasets, define monitoring rules, document data dictionaries, pilot AI-assisted BI tools, and apply hypothesis-driven analysis to surface insights that inform business decisions.

Manage relationships for enterprise bank, credit union, and fintech clients. Onboard customers, provide dashboard training, establish business goals, share performance insights, drive renewals, and consult on fraud solutions. Collaborate cross-functionally with Sales, Data Science, Product, and Engineering to maximize customer success and adoption.

Lead growth initiatives to increase activation, adoption, and expansion across CertifID's B2B2C platform. Conduct rigorous customer discovery, define and instrument a growth funnel, generate high-confidence hypotheses, run measured experiments, and partner cross-functionally to embed repeatable growth practices. Own expansion revenue metrics and drive the team to operationalize growth as a function.