Top Remote Customer Success Jobs in Chicago, IL
As a Proposal Specialist at Rise8, you will lead the proposal process for government contracts, ensuring timely and compliant submissions. You'll collaborate with the Growth team to align proposals with strategic goals while maintaining proposal templates and conducting post-submission reviews.
The GMP Logistics Specialist is responsible for overseeing domestic and international logistics processes including shipment coordination, customs clearance, and maintaining compliance with GMP standards. The role involves collaboration with cross-functional teams, handling shipping records, and managing freight invoices while adhering to cGMP policies.
As a Senior Customer Success Manager, you will manage complex enterprise client relationships, serve as a trusted advisor, influence internal teams, drive user adoption, develop customer champions, and maintain high levels of customer engagement and satisfaction throughout the customer lifecycle.
The Customer Support Representative will be responsible for providing technical support and training to customers, managing inbound ticket queues and phone calls, maintaining the customer knowledge base, advocating for customer needs, and implementing processes to enhance team scalability.
The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.
The Patient Engagement Specialist will connect insurance plan members with healthcare services by conducting outreach through calls, texts, and emails. The role includes scheduling telehealth appointments, educating patients about their insurance benefits, managing patient inquiries, and achieving outreach goals, while maintaining effective communication and relationships with patients and healthcare providers.
The Payments and Risk Specialist manages disputes, chargebacks, and payment-related queries while ensuring compliance with payment regulations. They analyze transaction data for fraud detection and optimize payment processes in collaboration with internal teams, enhancing payment functionality and reducing risk exposure.
The Solution Specialist at Harness will work closely with engineers and executives to architect optimized CI/CD processes and implementations, ensuring customer satisfaction and technical success. Responsibilities include analyzing existing tools, consulting on best practices, and documenting processes for onboarding success.
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A Cisco Customer Success Manager at AHEAD supports strategic customer relationships, ensures adoption and consumption of Cisco solutions, drives account growth, and handles event remediation. Responsibilities also include measuring business impact, identifying renewal opportunities, and utilizing Cisco's CX Tools.
The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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