Top Remote Customer Success Jobs in Chicago, IL
As a Growth Enrollment Specialist at Carda Health, you will drive growth in patient enrollment by handling inquiries, converting leads into program participants, managing subscription conversations, and improving operational processes collaboratively with internal teams. You will play a pivotal role in ensuring a smooth enrollment experience for patients and contribute to strategic initiatives that enhance the company’s growth.
As an Ambassador for Open, you will build and engage a community around mindfulness practices. You'll share personal experiences, promote classes, and invite others to trial offers through your unique promo code. This role focuses on social media outreach and community engagement.
The Customer Support Representative at WorkRamp will troubleshoot issues, assist customers via chat and email, and collaborate with product and engineering teams. Responsibilities include maintaining support ticketing systems, communicating technical concepts, and ensuring SLA response times are met. This role is pivotal in enhancing customer experience and providing feedback for product improvement.
As a Principal Customer Success Architect, you will ensure the success of strategic customers, manage risk, and drive customer value by collaborating with account teams, developing best practices, and executing account plans. Your role will involve acting as a voice for customers, managing escalations, and developing programs to enhance adoption and retention.
The Customer Success Manager will build relationships with hospital executives, ensuring long-term success by driving product adoption and satisfaction. Responsibilities include conducting business reviews, analyzing customer gaps, tracking metrics, addressing issues, and collaborating with cross-functional teams to secure renewals and identify growth opportunities.
As a Client Experience Specialist, you will engage with consumers through various communication channels, help match them with financial advisors, schedule meetings, document user interactions in the internal CRM, and meet team targets while providing feedback to drive service improvement.
The Enterprise Customer Strategist will manage complex sales cycles, develop strategic relationships with enterprise clients, conduct product demonstrations, and drive sales processes from prospecting to contract closure. The role requires strong collaboration with cross-functional teams and staying informed about industry trends to enhance strategies and meet sales targets.
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
The Customer Support Specialist will respond to customer inquiries and complaints via voice calls and chat. Responsibilities include troubleshooting technical issues, maintaining records of client interactions, collaborating with the support team for issue resolution, and identifying improvement opportunities for customer experience.
The Voice Engineer will monitor and troubleshoot global voice systems, ensuring seamless communication and resolving any technical issues. Responsibilities include using monitoring tools, managing various voice platforms, and participating in change and incident management processes.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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