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Top Remote Customer Success Jobs in Chicago, IL

878+ Job Results
Yesterday
United States
Remote
1,162 Employees
3-5 Years of Experience
1,162 Employees
3-5 Years of Experience
Information Technology • Internet of Things
As a Customer Success Manager, you will be the face of Insider to our clients. Your main responsibilities include understanding our clients' needs, matching them with our products, ensuring they utilize our technology effectively, and maintaining a strong relationship with them. You will also be responsible for providing feedback to your team, identifying opportunities to add value to our clients' organizations, and contributing to product development. This role requires a university degree in Business, Marketing, Engineering, or related fields.
Yesterday
United States
Remote
1,542 Employees
5-7 Years of Experience
1,542 Employees
5-7 Years of Experience
Healthtech
The Prior Authorization Specialist supports the Patient Access department by verifying insurance and managing prior authorization requests. Responsibilities include contacting payors for eligibility, submitting requests, and maintaining documentation of authorization activities to ensure timely patient access to healthcare.
Yesterday
United States
Remote
1,060 Employees
60K-115K Annually
1-3 Years of Experience
1,060 Employees
60K-115K Annually
1-3 Years of Experience
Healthtech
The Client Success Executive is responsible for managing a portfolio of clients to ensure satisfaction, retention, and organic revenue growth. This includes improving client utilization of services, developing strong relationships, and implementing retention strategies to address client needs and maximize revenue.
Yesterday
USA
Remote
150 Employees
70K-80K Annually
1-3 Years of Experience
150 Employees
70K-80K Annually
1-3 Years of Experience
Software
The Senior Customer Enablement & Support Specialist at Sayge will guide HR leaders and coaching participants through onboarding and enablement, ensuring a positive experience with the coaching programs. Responsibilities include providing solutions, leading onboarding calls, and advocating for customer needs to internal teams.
Yesterday
United States
Remote
329 Employees
110K-145K Annually
7+ Years of Experience
329 Employees
110K-145K Annually
7+ Years of Experience
Cloud • Information Technology • Analytics
The Customer Success Architect (CSA) provides technical guidance to customers post-sales, ensuring they meet objectives and derive value from the company’s analytics tool. Responsibilities include advising on best practices, capturing product feedback, identifying growth opportunities, and cultivating customer references.
Yesterday
USA
Remote
10,830 Employees
1-3 Years of Experience
10,830 Employees
1-3 Years of Experience
Healthtech
Responsible for customer care activities including billing and patient account balance collection. Duties include addressing customer service inquiries, resolving billing issues, performing collections of self-pay balances, and understanding billing procedures, reimbursement rules, and medical terminology.
Yesterday
United States
Remote
325 Employees
1-3 Years of Experience
325 Employees
1-3 Years of Experience
Software
As a Customer Success Manager, you will manage the complete customer experience from post-sales onboarding to retention and growth of a $2M book of business, ensuring customers derive maximum value from Conversation Intelligence. Responsibilities include driving customer engagement, resolving issues, and influencing product direction.
Yesterday
USA
Remote
92 Employees
120K-120K Annually
3-5 Years of Experience
92 Employees
120K-120K Annually
3-5 Years of Experience
Machine Learning • Natural Language Processing • Software
As a Mission Success Manager at Zignal Labs, you will leverage your military and intelligence background to enhance user experience, support customer adoption, analyze open-source information, and document best practices for mission success in a fast-paced environment.
Yesterday
USA
Remote
72K-85K Annually
7+ Years of Experience
72K-85K Annually
7+ Years of Experience
Healthtech
The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.
Yesterday
United States
Remote
275 Employees
1-3 Years of Experience
275 Employees
1-3 Years of Experience
Fintech
As a Client Success Specialist I, you will respond to customer inquiries via phone, live chat, and email. You'll assist customers in navigating the loan process, identify client experience trends, and communicate operational issues to product teams. The role requires strong problem-solving and customer service skills.
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