Top Remote Customer Success Jobs in Chicago, IL
The Client Success Manager will drive long-term success by engaging clients with the SaaS Academy programs, minimizing churn, maximizing satisfaction, and identifying upsell opportunities. Responsibilities include crafting engagement strategies, monitoring client health, and leading revenue growth through upselling and strategic conversations.
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
The Order Management Specialist at Cepheid processes orders, coordinates workflows, and reviews agreements for compliance. This role involves responding to customer inquiries efficiently, monitoring order quality and productivity, and managing priorities under pressure while maintaining professionalism.
The Customer Success Consultant ensures customers gain value from their investment in Phocas, focusing on retention and advocacy. Responsibilities include driving customer engagement, providing support and training, identifying growth opportunities, and collaborating on product improvements.
The Talent Engagement Specialist at Coinbase is responsible for developing strategies to attract and engage talent. Responsibilities include experimenting with unconventional talent sources, enhancing networking strategies, managing referral programs, and overseeing talent attraction initiatives. The role emphasizes data-driven decision-making and innovation in recruiting practices to build a strong candidate pipeline.
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
Join Tailscale as a Customer Support Engineer to provide technical support for individuals, teams, and companies using Tailscale, collaborate with internal teams, and debug and fix customer issues. Requires 4+ years of technical support experience and strong networking skills.
As a Network Onboarding Specialist at BILL, you will educate and retain vendors on BILL products, explore partnership opportunities, and support vendors during their onboarding process. You will be responsible for making 70+ outbound calls daily and utilizing various communication channels while ensuring customer satisfaction.
As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.
The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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