Top Remote Customer Success Jobs in Chicago, IL
The Senior Customer Success Manager at Vercel manages a portfolio of Enterprise customers to enhance their experience and drive business value. Responsibilities include onboarding, setting success criteria, issue resolution, and identifying expansion opportunities, all while maintaining customer engagement and satisfaction through strategic guidance and collaboration.
As a Customer Experience Associate, you will engage with customers to provide exceptional service, manage high-volume communications, troubleshoot challenges, and drive retention and community engagement initiatives. Your role will focus on ensuring customer satisfaction and contributing to the growth of Dow Janes' mission-driven community.
As a Customer Success Engineer at Orca, you will be the primary technical engineer supporting federal post-sales efforts, ensuring successful implementation and operationalization of the Orca Security platform. You will drive product adoption and validate enhancements while cultivating customer trust and sharing expertise in cloud security best practices.
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The Client Success Coordinator is responsible for managing client communications, onboarding new clients, creating programs in Salesforce, providing campaign performance feedback, and establishing processes to enhance efficiency while ensuring client satisfaction throughout their journey with TechnologyAdvice.
The Energy Advisor Customer Care role involves supporting energy efficiency initiatives by evaluating and verifying utility-sponsored projects, providing technical assistance, conducting energy audits, and interfacing with customers and contractors.
As a Senior Customer Success Manager, you will build strategic relationships with key accounts, drive product adoption, and collaborate with cross-functional teams to enhance platform engagement. Your role includes consulting on best practices, monitoring performance indicators, advocating for customer needs, and ensuring the efficient onboarding and renewal processes.
As an Onboarding Manager, you will oversee the onboarding process for new customers, ensuring smooth product adoption and integration with Siteline. You will monitor key performance indicators like time-to-first-value and customer satisfaction while collaborating with internal teams to enhance the customer experience.
The Client Success Manager will drive long-term success by engaging clients with the SaaS Academy programs, minimizing churn, maximizing satisfaction, and identifying upsell opportunities. Responsibilities include crafting engagement strategies, monitoring client health, and leading revenue growth through upselling and strategic conversations.
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
The Order Management Specialist at Cepheid processes orders, coordinates workflows, and reviews agreements for compliance. This role involves responding to customer inquiries efficiently, monitoring order quality and productivity, and managing priorities under pressure while maintaining professionalism.
Top remote Companies in Chicago, IL Hiring Customer Success Roles
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