Top Remote Operations & Support Jobs in Charlotte, NC

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

The IT Applications Lead manages the production support and implementation of Manufacturing and Quality applications in Oracle E-Business Suite, overseeing incident management, supporting users, and leading enhancements and projects.

Provide basic clerical and unskilled support in administrative offices including answering phones, typing and filing documents, operating office equipment, handling mail, greeting visitors, running errands, taking inventory, and assisting staff. Position limited to work-study students up to 20 hours weekly and requires Financial Aid approval and background checks.

Lead a Franchise Business Consultant team to drive franchise revenue, profitability and student results. Own departmental P&L, budgets, KPIs, partner with marketing, conduct field visits, hire and train FBCs, run conventions and regional meetings, and manage the Franchisee Advisory Council while delivering operational and financial performance.

Provide high-level support to the CEO and founder's office by managing complex calendars, coordinating travel, serving as primary stakeholder contact, preparing reports and presentations, implementing marketing and community growth strategies, handling confidential information, and improving internal communications and collaboration.

Provide remote executive-level administrative support including managing communications (email/SMS/phone), basic bookkeeping and invoicing, product and order management, supply ordering, data cleanup, and project assistance. Must be tech-savvy, bilingual (English and Gujarati), work U.S. business hours (night shift in India), and use AI tools to improve efficiency.

The SkillBridge Fellowship offers service members civilian work experience, including client engagement, research, strategy, and professional development in a defense startup.

Provide remote technical support for Intermedia cloud communications products via phone, web, and live chat. Troubleshoot VoIP/UCaaS/CCaaS issues, document bugs and trends, escalate appropriately, assist teammates, and identify upsell opportunities while meeting KPI goals.

Provide compassionate inbound phone support to Medicaid dental members in a high-volume remote call center. Answer 40-60 calls daily, document interactions, research and escalate unresolved issues, collaborate with internal teams, maintain HIPAA confidentiality, and adapt to changing programs and business rules.

Lead and coordinate incident response to reduce frequency, duration, and impact of production issues. Drive incident communications, own action items, facilitate risk assessments and postmortems, analyze incident data and trends, and recommend/process improvements. Participate in on-call rotation and work assigned weekday shift hours to support organizational readiness and learning.