Top Remote Operations & Support Jobs in Charlotte, NC

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Training & Quality Manager oversees onboarding and quality assurance for the Patient Engagement team, driving continuous improvement through training initiatives and performance analysis.

Lead design and operation of global medical device complaints and post-market surveillance. Ensure compliant intake, investigation, vigilance reporting, trending, CAPA integration, recalls, and cross-functional coordination to drive risk mitigation and product improvements.

Lead the Modern Digital Workplace practice, focusing on strategy, collaboration tools, AI integration, and team management to enhance productivity and employee experience.

Support planning, execution, and monitoring of marketing and sales initiatives; manage D365 workflows, dashboards, and reports; document policies and processes; perform business process analysis and continuous improvement; monitor metrics and escalate blockers; collaborate with Growth Intelligence to leverage Workday data for reporting and drive user adoption.

Lead process improvement initiatives in the Claims organization, using Lean and Agile methodologies to enhance efficiency, quality, and customer experience, while managing a team of professionals.

As a Software Operations Engineer, you'll oversee SaaS production systems, respond to incidents, optimize performance, and collaborate across teams to ensure reliability.

The Claims Adjuster will manage workers' compensation claims, ensuring compliance with regulations, providing customer service, and optimizing claims processes to achieve favorable outcomes.

The Continuous Improvement Manager will enhance Babylist's fulfillment and logistics by driving efficiency through data analysis, process redesign, and cross-functional collaboration, ensuring operational excellence and cost-effectiveness.

The Senior Manager of Enterprise Business Systems oversees the strategy, implementation, and optimization of enterprise applications, leading a team for full lifecycle management, ensuring system delivery, and fostering cross-functional collaboration.