Top Remote Operations & Support Jobs in Charlotte, NC

Support the Senior Manager to optimize development team operations: record gifts, manage donor and gift data quality, maintain financial documents in Google Drive and Salesforce, prepare invoices/payment requests, assist with donor materials, reporting, and special events, and coordinate with IT and Finance.

Lead and scale a global Deal Desk to structure complex SaaS transactions, own deal review and approval workflows, improve quote-to-cash across CRM/CPQ/CLM/billing/ERP, implement AI/ML for efficiency, provide analytics on discounting and deal quality, and build a high-performing global team while advising Sales and executives on strategic deals.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

The Principal GTM Systems Manager will oversee the revenue tech stack, ensuring reliability and optimization while supporting cross-functional initiatives and new project implementations within revenue operations.

The Senior Business Operations Manager will analyze data to provide insights, support strategic initiatives, and partner with leadership across Genesys Cloud's operations.

Provide operational technology support for regional and property teams using Yardi, Nexus, MRI and ServiceNow. Monitor and resolve ServiceNow tickets, create KB articles, assist users with reporting, accounting, permissions, and troubleshooting, track request trends, prepare metrics, and support project delivery and stakeholder communication.

Administer and secure the companys Microsoft 365 commercial environment and SharePoint Online. Manage identity (Entra ID/Azure), tenant synchronization, Teams, Power Platform integrations, governance, permissions, and automation. Assess and reorganize SharePoint/Teams sites, design Power Apps/Automate solutions, work with business stakeholders, and drive projects to improve security, governance, and user experience.

Adjudicate and process supplemental insurance claims end-to-end: intake, eligibility verification, coverage analysis, payment processing and lost-check resolution. Communicate with claimants and partners, ensure accurate payments, and support continuous improvement initiatives to enhance the claims experience.

The Director of Strategy and Special Projects manages organizational projects, facilitates communication, develops strategic plans, and ensures timely execution of initiatives.

Paid remote video interview for active RevOps professionals to discuss methodologies, workflows, metrics, tools, forecasting challenges, and hypothetical pipeline scenarios. Participants walk through step-by-step pipeline evaluation and tool integrations. Compensation: $55 one-time.