Top Remote Customer Success Jobs in Charlotte, NC

As an Epicor ERP Specialist, you will analyze, define, and implement Epicor ERP in a multi-site environment. You'll support users, improve business processes, maintain ERP systems, and generate BI reports and dashboards. The role involves collaborating with business leaders, providing training, and ensuring quality delivery of new functionalities.

The Logistics Management Specialist will provide professional, technical, and administrative support focusing on logistics program activities for the Defense and Security Sector. Responsibilities include planning, developing, and executing logistic programs, coordinating efforts of subcontractors, resolving logistics issues, and compiling data for standardization and interchangeability of parts.

The SharePoint Specialist will provide technical and administrative support, particularly in developing and managing SharePoint sites, pages, content, forms, and workflows. The role requires creating custom applications and involves gathering requirements, writing test scripts, and coordinating work using collaboration tools.

The Contract Support Specialist will provide technical and administrative support services for Defense and Security clients, focusing on reviewing contract packages, conducting market research, preparing reports, and managing documentation in compliance with FAR. The role requires maintaining logs and automated systems to assist in internal and external reporting, as well as processing FOIA and Privacy Act requests.

The POS Deployment Specialist will consult with customers on implementing MealSuite hardware and train them on POS functionality while travelling extensively across the US. The role involves collaborative teamwork, developing tools and processes, enhancing training materials, and providing customer education and support for optimal technology adoption.

The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.

The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.

As a Customer Support Specialist, you will assist customers with fuel purchases and product navigation through phone calls, live chats, and emails. You will also follow up with customers and truck stop partners, ensuring exceptional service while developing a deep understanding of the Mudflap product. Your role will involve cross-functional collaboration to enhance customer service.

In this role, you will build and maintain strong client relationships, ensure timely delivery of solutions, communicate progress to stakeholders, identify opportunities for growth, assist in challenging requests, and manage administrative tasks.