Top Remote Customer Success Jobs in Charlotte, NC
The Implementation Specialist will support enterprise clients in launching and optimizing their use of Triple Whale's software, facilitating a smooth onboarding process and helping clients achieve their goals. Responsibilities include conducting launch calls, troubleshooting technical issues, and running check-ins during the trial period.
As a Customer Success Manager at GoFundMe, you will provide coaching support to organizers, ensuring they have the resources needed for successful fundraising. You'll assist in interactions between departments, identify customer needs, engage in learning about technical issues, and help with project management tasks while maintaining performance metrics related to Gross Donation Volume (GDV).
The Customer Success Manager role involves managing Enterprise customer relationships, ensuring they receive maximum value from Halo's solutions, driving customer engagement, and overseeing expansions and renewals. Responsibilities include onboarding customers, managing account health, conducting business reviews, and advocating for customer needs with the product team.
As a Support Specialist, you will provide expert support for our SaaS product, assisting customers with technical inquiries related to API integration, regulatory compliance, and product usage. You'll manage customer communications and collaborate with various teams to resolve issues efficiently, while continuously expanding your technical skills.
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As a Regional Events Specialist, you will coordinate regional event campaigns, maintain relationships with partners, collaborate with sales leads, manage marketing activities, track event metrics, and report on regional marketing activities to enhance market awareness for StackAdapt.
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The Senior Customer Support Representative is responsible for managing high-priority customer requests, resolving technical questions, and ensuring compliance with service level agreements. They will develop expert knowledge of the company’s products and workflows while collaborating with technical teams to address customer escalations and support issues.
Client Operations Specialist at Vise, responsible for overseeing account setup, document management, and internal operations tasks. Requires 2-4 years of financial services operations experience with proficiency in various software tools.
The Client Relationship Executive at Enlace Health manages client relationships throughout the lifecycle of accounts, focusing on maintaining satisfaction and delivering value through strategic initiatives. This role involves cultivating relationships with key decision-makers and leveraging data to enhance client experiences and drive account growth.
As an Enrollment Specialist, you will engage with prospective members to educate them about Thyme Care's services, encouraging them to enroll for support during their cancer journey. You'll make 80-100 outbound calls daily, build trust with members, explain program benefits, and gather necessary consent and information for enrollment while adhering to Care Team protocols.
The Implementation SOW & Proposals Specialist at UJET will develop and manage comprehensive SOW documents and pricing proposals, ensuring they meet company and client requirements. Responsibilities include coordinating with various teams, conducting risk assessments, facilitating reviews, maintaining standard documentation, and managing proposal requests efficiently.
Top remote Companies in Charlotte, NC Hiring Customer Success Roles
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