Top Remote Customer Success Jobs in Charlotte, NC
As a Customer Experience Representative, you will manage incoming calls, assist participants with inquiries related to clinical trials, accurately document interactions, and collaborate with team members to enhance participant experience.
As a Provider Relations Specialist, you will build and maintain relationships with healthcare providers, handle communications, educate providers about the health plan, and assist with inquiries. This role involves outreach to resolve issues and collaborate on provider interactions for a startup changing the healthcare landscape.
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
The Metadata Curation Specialist II role focuses on improving and maintaining the integrity of GOAT Group's product catalog metadata. The specialist will curate data, engage with cross-functional teams, conduct QA, and suggest process optimizations. They will also train others on catalog tools and debug metadata issues.
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.
The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.
The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.
The Customer Acquisition Manager at Automattic will develop and implement paid media strategies to acquire and monetize customers. Responsibilities include optimizing SEM campaigns, improving conversion rates, exploring new channels for growth, and analyzing performance metrics to drive strategic marketing decisions.
As a Happiness Engineer, you will assist customers through various communication methods, solve technical issues, and provide proactive support to ensure a positive experience with our products. Strong communication skills and a customer-centric attitude are essential, along with experience in technical support or customer success, particularly with WordPress.
Top remote Companies in Charlotte, NC Hiring Customer Success Roles
See All
All Filters
No Results
No Results
