Top Remote Customer Success Jobs in Charlotte, NC
Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.
The Dispute Operations Training Specialist at Velera will develop and facilitate training programs for the Dispute Operations department. Responsibilities include creating learning materials, collaborating with management for curriculum development, supporting quality control processes, and mentoring stakeholders. The specialist will ensure effective delivery of training content through various mediums and assess the impact of training on job performance.
The Head of Customer Success will lead client relationships during implementation, focusing on retention, renewals, and customer satisfaction. They will develop strategies, set timelines for launches, nurture customer accounts, and collaborate with internal teams to ensure a successful post-sales experience.
The Senior Customer Success Manager will drive the customer success strategy, manage enterprise-level client relationships, ensure timely execution of services, and identify opportunities for improvements in technology stacks. Key responsibilities include managing client satisfaction, conducting regular meetings, delivering executive reports, and collaborating with sales for expansion and renewal opportunities.
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The Senior Global Mobility Specialist advises on global immigration and relocation processes, consults with employees and stakeholders on international assignments, manages vendor relationships, and ensures compliance with immigration laws while providing ongoing support throughout the relocation process.
The Client Strategist will lead business development efforts and shape client engagements through insights and research. Responsibilities include managing relationships with key accounts, ensuring alignment between client needs and company services, and facilitating smooth transitions for clients. The role requires strong communication skills, organizational abilities, and a focus on maintaining high-quality client relationships.
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The Senior Market Research Specialist will lead market research initiatives using quantitative and qualitative methodologies to inform product development and marketing strategies. The role involves managing panels, designing research protocols, conducting surveys, focus groups, and interviews, and analyzing results to produce actionable insights.
As an Oracle Cloud Adoption Advisor, you will strengthen client relationships, ensuring successful implementation of Oracle Cloud applications. You will help clients optimize their business processes, develop strategic roadmaps, and lead project management efforts while mentoring a team and facilitating workshops for smooth adoption.
As a Senior Client Success Manager, you will manage client relationships, oversee the launch of programs, and help clients achieve their goals while ensuring seamless operations. You will communicate effectively with clients and internal stakeholders, analyze program results, and serve as a product expert.
As a Client Success Manager, you will support client onboarding and account management processes, ensuring satisfaction through effective project planning and communication. Your role involves collaborating with project managers, tracking program initiatives, and coordinating resources to meet client needs and project deadlines. You'll conduct satisfaction assessments to identify areas for improvement and assist with presentations and proposals.
Top remote Companies in Charlotte, NC Hiring Customer Success Roles
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