Top Remote Senior Level Jobs in Buffalo, NY

Build and lead Fotokite’s global post-sales Customer Success function. Create scalable playbooks and SOPs, implement customer health tracking and telemetry dashboards, manage strategic accounts, recruit and coach regional teams, and drive retention, expansion, software subscriptions, and service revenue across public safety, defense, OEM, and enterprise security customers.

The HR Data Analyst develops and maintains workforce dashboards, KPIs, reports, and automated analytics solutions. They analyze employee lifecycle, engagement, retention, talent, learning, rewards, and HR operations data to identify trends and provide recommendations. The role partners with HR and business leaders, presents insights, ensures data quality and compliance, and improves reporting processes through governance, validation, automation, and data modeling.

Drives recurring revenue growth for managed services by serving as a senior sales overlay and trusted executive advisor. Leads discovery, qualification, value-based selling, ROI/TCO analysis, business-case development, solution positioning, and account expansion across cloud, cybersecurity, networking, infrastructure, collaboration, and support services. Partners with sales, architecture, delivery, finance, operations, and technology vendors; enables field teams; develops repeatable sales frameworks; and aligns managed services operating models with customer business outcomes.

Own full-cycle recruiting for technical and non-technical roles, including sourcing, screening, interviewing, hiring-manager partnership, candidate recommendations, offers, and applicant tracking. Manage the HRIS recruitment module, ensure compliance, monitor recruiting metrics, support onboarding and offboarding, train hiring managers, and provide HR process support. The role requires strong communication, organization, confidentiality, systems proficiency, and the ability to fill complex technical positions.

Develops and owns real-time embedded firmware for single-phase UPS and power conversion systems. Responsibilities include C/C++ firmware, digital control, DSP/MCU platforms, PWM, ADC acquisition, protection algorithms, synchronization, multi-processor communication, hardware integration, testing, troubleshooting, CI/CD, documentation, and cybersecurity. Provides technical guidance and mentorship while supporting product development, sustaining engineering, qualification, and production activities.

Lead development of scalable backend services and data platforms using Scala and Rust. Design distributed systems, APIs, data pipelines, and security-data workflows; guide Scala-to-Rust migration; support Python-based malware analysis, threat detection, and machine learning systems. Own production reliability, architecture, code quality, reviews, deployment, observability, and incident response in a cloud-native environment.

Leads customer and student experience initiatives by developing CX strategies, optimizing enterprise applications and processes, mapping customer journeys, analyzing feedback and performance data, and coordinating cross-functional improvements. The role manages project goals, stakeholder engagement, change management, process enhancements, and implementation of AI-enabled customer support and digital care capabilities.

Build and operate backend services for stablecoin payments, including deposits, withdrawals, on/off ramps, wallets, and virtual accounts. Integrate crypto partners with existing banking, ledger, and payment systems while developing KYB and compliance workflows. Own projects from design through production, ensure reliable money movement, influence technical direction, collaborate cross-functionally, and mentor engineers.

Leads client-side testing for Workday implementations, including strategy, planning, SIT, UAT, regression, end-to-end testing, defect management, stakeholder coordination, and readiness reviews. Develops test scenarios and scripts, tracks progress and risks, coordinates implementation partners, facilitates triage and sign-off, and supports go-live, cutover, and post-production stabilization activities.

Leads Fetch’s relationships with publisher platforms, driving adoption of audience and measurement products, usage, and revenue growth. Develops partner strategies, manages KPIs, leads joint go-to-market initiatives, and represents Fetch in executive and industry settings. Acts as an internal program manager, coordinating Product and GTM teams to translate partner feedback into roadmap improvements, enablement materials, and scalable onboarding processes. Requires expertise in digital media, programmatic advertising, DSPs, measurement tools, clean rooms, and platform integrations.