Top Remote Entry Level Customer Success & Experience Jobs in Buffalo, NY

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Merchant Services Representative engages in consultative sales, helping clients with credit card processing and recommending solutions, aiming to convert leads into merchant account applications while providing excellent service.

Consultative role engaging clients through outbound calls for retention and account reconciliation, focusing on customer satisfaction and relationship building.

As an Onboarding Coordinator, you will support client onboarding by organizing calls, communicating timelines, gathering materials, and tracking project progress to ensure a seamless transition into the new platform.

As a Live Voice Writer, you will produce real-time closed captions for live events and ensure accessibility for attendees. Responsibilities include navigating software, preparing for events, and maintaining focus during live sessions.

The Bilingual Customer Retention Representative engages with customers regarding policy cancellations, builds relationships, and offers solutions to retain life insurance policies.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

Act as the primary technical support contact for customers: troubleshoot Windows and macOS issues, escalate incidents, follow up to resolution, recommend documentation updates, and continually grow product and procedural knowledge to maintain high CSAT.

As a Customer Service Representative, you'll manage inbound customer calls, provide exceptional service, and assist with account-related inquiries after a 4-week training program.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As an Associate Mapping Specialist, you'll provide technical support and training on EP mapping and navigation systems while helping meet sales objectives in the Cardiac Ablation Solutions business.

The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.