Top Remote Entry Level Customer Success & Experience Jobs in Buffalo, NY

Support Optimization Managers in Amazon DSP campaign setup, media planning, trafficking, QA, reporting, billing, and client communication. Analyze performance, develop scalable processes, and provide excellent partner/customer service while learning digital media operations.

Submit your application to The ROSTR Group for future job opportunities in California. They will retain your information for relevant roles that arise.

Own post-sale onboarding: run initial calls, get clients hands-on with the browser extension, respond to support, monitor usage, collect product feedback, schedule check-ins, and drive activation and retention.

The role involves managing Google Business Profiles, ensuring verification, and adapting to various software systems while supporting customer inquiries remotely.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

Servant is looking to connect with purpose-driven talent for various roles in digital transformation and tech consulting for faith-based organizations. Experience in UX/UI design, growth strategy, and engineering is valued, along with a dedication to supporting communities.

Own a portfolio of SaaS customers from onboarding through renewal. Drive product adoption, conduct check-ins and business reviews, identify at-risk accounts, coordinate upsell with Sales, track account metrics, relay feedback to Product, maintain account records in a CSM platform, and support renewals and M&A onboarding.

Claim and manage luxury travel inquiries across the Caribbean and Mexico through the UJV platform. Provide pre-sale guidance, coordinate concierge services and post-booking changes, perform quality checks, maintain CRM records, and build advisor relationships by delivering accurate, responsive, and personalized service.

Manage ongoing relationships with established mental health providers to retain and grow their practices. Conduct proactive outreach, run availability reviews, enable feature adoption, log interactions in HubSpot, escalate issues cross-functionally, and meet measurable activity and retention goals.

Support customer success by learning Verint products, driving adoption, creating success roadmaps, assessing health scores (Totango), identifying expansion opportunities, advocating customer needs internally, and assisting renewals/growth.